Domain - Sales
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| 0 Qualifications | 29 Assessment Standards (29 Units) | View Education Organisations with Consent to Assess |
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Assessment Standards
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Level 3
Apply knowledge of target markets, buyer behaviour and marketing mix to sales situations
Version 6
26857 Unit Standard 10 Credits
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This unit standard is for people beginning a career in the sales area. They could be working in a variety of different sales situations. People credited with this unit standard are able to: apply knowledge of target markets to sales situations; demonstrate and apply knowledge of buyer behaviour to sales situations; and apply knowledge of the marketing mix to sales situations.
Consent & Moderation Requirements:
CMR 112
Standard-setting body:
Examine sales roles and produce a personal development plan for a career in sales
Version 5
26858 Unit Standard 4 Credits
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This unit standard is for people beginning a career in the sales area. They could be working in a variety of different sales situations. People credited with this unit standard are able to examine sales roles within the sales industry, and produce a personal development plan for a career in sales.
Consent & Moderation Requirements:
CMR 112
Standard-setting body:
Apply knowledge of business performance measures to sales situations
Version 6
26859 Unit Standard 4 Credits
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This unit standard is for people entering the sales area. They could be working in a variety of different sales situations. People credited with this unit standard are able to demonstrate knowledge of business performance measures relating to sales, and apply business performance measures to sales situations.
Consent & Moderation Requirements:
CMR 112
Standard-setting body:
Manage buyer resistance in sales situations
Version 6
26860 Unit Standard 4 Credits
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This unit standard is for people entering the sales area. They could be working in a variety of different sales situations. People credited with this unit standard are able to demonstrate knowledge of buyer resistance, and manage buyer resistance in sales situations.
Consent & Moderation Requirements:
CMR 112
Standard-setting body:
Apply sales skills and tools to sales situations
Version 6
26861 Unit Standard 10 Credits
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This unit standard is for people entering the sales area. They could be working in a variety of different sales situations. People credited with this unit standard are able to apply sales skills and tools to sales situations.
Consent & Moderation Requirements:
CMR 112
Standard-setting body:
Negotiate sales in one-on-one situations
Version 6 This unit standard replaced unit standard 379.
26862 Unit Standard 4 Credits
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This unit standard is for people entering the sales area who work under supervision. They could be working in a variety of different sales situations. People credited with this unit standard are able to: prepare to negotiate using organisational parameters in one-on-one sales situations; negotiate a win-win outcome in one-on-one sales situations; and give feedback to the manager or supervisor on the effectiveness of one-on-one sales negotiations.
Consent & Moderation Requirements:
CMR 112
Standard-setting body:
Demonstrate knowledge of business ethics and corporate social responsibility as they apply to sales professionals
Version 6
26863 Unit Standard 4 Credits
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This unit standard is for people entering the sales area. They could be working in a variety of different sales situations. People credited with this unit standard are able to describe the principles of business ethics and corporate social responsibility for sales professionals, and demonstrate knowledge of business ethics and corporate social responsibility as they apply to sales professionals.
Consent & Moderation Requirements:
CMR 112
Standard-setting body:
Apply knowledge of the sales process to sales situations
Version 4
26864 Unit Standard 6 Credits
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This unit standard is for people entering the sales area. They could be working in a variety of different sales situations. People credited with this unit standard are able to demonstrate knowledge of the sales process, and apply the sales process to sales situations.
Consent & Moderation Requirements:
CMR 112
Standard-setting body:
Apply knowledge of customer focused business relationships to sales situations
Version 6
26865 Unit Standard 4 Credits
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This unit standard is for people entering the sales area. They could be working in a variety of different sales situations. People credited with this unit standard are able to demonstrate knowledge of customer focused business relationships, and develop customer focused business relationships in the workplace.
Consent & Moderation Requirements:
CMR 112
Standard-setting body:
Advise customers on treatment of minor health disorders in a retail pharmacy environment
Version 3
29290 Unit Standard 15 Credits
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This unit standard is intended for retail assistants working in a retail pharmacy environment. People credited with this unit standard are able to: assess the health of clients to determine treatment for minor health disorders in a retail pharmacy environment; and, advise customers on treatment of minor health disorders.
Consent & Moderation Requirements:
CMR 112
Standard-setting body:
Provide advice about pharmaceuticals in a retail pharmacy environment
Version 3
29291 Unit Standard 5 Credits
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This unit standard is intended for retail assistants working in a retail pharmacy environment. People credited with this unit standard are able to, in a retail pharmacy environment: assess a request for advice about pharmaceuticals; research information about pharmacological products; and provide advice about pharmaceuticals.
Consent & Moderation Requirements:
CMR 112
Standard-setting body:
Apply legislation, codes, and standards to the supply of products and services in a retail pharmacy environment
Version 3
29292 Unit Standard 5 Credits
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This unit standard is intended for retail assistants working in a retail pharmacy environment. People credited with this unit standard are able to: identify and describe legislation, codes, and standards that apply to the supply of pharmaceutical products and services by a retail assistant; and apply legislation, codes, and standards to the supply of pharmaceutical products and services by a retail assistant.
Consent & Moderation Requirements:
CMR 112
Standard-setting body:
Apply procedures for handling hazardous substances in a retail pharmacy environment
Version 3
29293 Unit Standard 5 Credits
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This unit standard is intended for retail assistants working in a retail pharmacy environment. People credited with this unit standard are able to: handle, and dispose of hazardous substances in a retail pharmacy environment.
Consent & Moderation Requirements:
CMR 112
Standard-setting body:
Advise customers on personal health care and products to maintain optimal health in a retail pharmacy environment
Version 3
29294 Unit Standard 5 Credits
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This unit standard is intended for retail assistants working in a retail pharmacy environment. People credited with this unit standard are able to: assess customers'' personal health care requirements; advise customers on the selection of personal health care products and measures that can be taken by the client to maintain optimal health in a retail pharmacy environment; and advise customers on the use and care of diagnostic devices for personal use, in a retail pharmacy environment.
Consent & Moderation Requirements:
CMR 112
Standard-setting body:
Level 4
Establish and develop sales client relationships
Version 7
10457 Unit Standard 5 Credits
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People credited with this unit standard are able to: identify potential clients, communicate with clients, respond to client requirements, and maintain and develop client relationships.
Consent & Moderation Requirements:
CMR 112
Standard-setting body:
Communicate product information to sales clients
Version 9
10458 Unit Standard 5 Credits
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This unit standard is for people beginning a career in the sales area. They could be working in a variety of different sales situations. People credited with this unit standard are able to: determine communication methods about products; communicate product information; and evaluate effectiveness of communication of product information.
Consent & Moderation Requirements:
CMR 112
Standard-setting body:
Manage and facilitate sales negotiations
Version 5
26866 Unit Standard 6 Credits
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This unit standard is for people working in the sales area with self-autonomy. They could be working in a variety of different sales situations. People credited with this unit standard are able to: prepare for the sales negotiation process; manage and facilitate a win-win negotiation; and record the outcome of the sales negotiation and suggest improvements to the negotiation strategy.
Consent & Moderation Requirements:
CMR 112
Standard-setting body:
Analyse customer decision making processes and communicate with the decision making unit in sales situations
Version 5
26867 Unit Standard 4 Credits
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This unit standard is for people working in the sales area. They could be working in a variety of different sales situations. People credited with this unit standard are able to: analyse customer decision making processes in business to business (B2B) and business to consumer (B2C) markets; demonstrate knowledge of the roles and functional needs of the decision making unit (DMU); and communicate with role holders in the DMU.
Consent & Moderation Requirements:
CMR 112
Standard-setting body:
Apply knowledge of customer segmentation techniques to sales situations
Version 4
26868 Unit Standard 3 Credits
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This unit standard is for people working in the sales area. They could be working in a variety of different sales situations. People credited with this unit standard are able to demonstrate knowledge of customer segmentation, and apply customer segmentation techniques.
Consent & Moderation Requirements:
CMR 112
Standard-setting body:
Analyse and apply process and relationship sales methodologies
Version 4
26869 Unit Standard 10 Credits
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This unit standard is for people working in the sales area. They could be working in a variety of different sales situations. People credited with this unit standard are able to: outline sales situations suited to different sales methodologies; analyse the alignment, flexibility, value and efficiency of an organisation''s sales methodology; and apply different sales methodologies to sales situations.
Consent & Moderation Requirements:
CMR 112
Standard-setting body:
Search for, analyse and apply sales related information
Version 4
26870 Unit Standard 5 Credits
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This unit standard is for people working in the sales area. They could be working in a variety of different sales situations. People credited with this unit standard are able to search for sales related information about customers and competitors to support sales activities, and analyse and apply sales related information.
Consent & Moderation Requirements:
CMR 112
Standard-setting body:
Improve business performance in sales roles
Version 5
26871 Unit Standard 8 Credits
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This unit standard is for people working in the sales area. They could be working in a variety of different sales situations. People credited with this unit standard are able to: analyse and apply the value of competitive advantage; analyse the impact of terms and conditions of sale, cash flow, and cost to serve on business performance; and apply performance information to improve business performance.
Consent & Moderation Requirements:
CMR 112
Standard-setting body:
Manage a sales territory
Version 4
26872 Unit Standard 4 Credits
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This unit standard is for people working in the sales area. They could be working in a variety of different sales situations. People credited with this unit standard are able to manage a sales territory, and evaluate the effectiveness of territory management.
Consent & Moderation Requirements:
CMR 112
Standard-setting body:
Develop, submit and evaluate sales proposals
Version 5
26873 Unit Standard 6 Credits
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This unit standard is for people working in the sales area. They could be working in a variety of different sales situations. People credited with this unit standard are able to: develop sales proposals; submit sales proposals; and evaluate sales proposals and draw conclusions about improvements in proposals.
Consent & Moderation Requirements:
CMR 112
Standard-setting body:
Prepare and conduct sales meetings with prospects or clients
Version 5
26876 Unit Standard 4 Credits
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This unit standard is for people working in the sales area. They could be working in a variety of different sales situations. People credited with this unit standard are able to: prepare for a sales meeting with a prospect or client; conduct a business and customer focused sales meeting with a prospect or client; evaluate the effectiveness of the sales meeting with the prospect or client.
Consent & Moderation Requirements:
CMR 112
Standard-setting body:
Sell products using a customer-focused business relationship
Version 11
61 Unit Standard 6 Credits
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People credited with this unit standard are able to: establish, maintain, and increase a client base; sell products to clients; and develop customer-focused business relationships with clients.
Consent & Moderation Requirements:
CMR 112
Standard-setting body:
Level 5
Produce and present sales proposals
Version 7
10460 Unit Standard 10 Credits
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People credited with this unit standard are able to: establish objectives for sales proposals; produce sales proposals; and present sales proposals.
Consent & Moderation Requirements:
CMR 112
Standard-setting body:
Level 7
Manage sales operations to achieve objectives
Version 7
10470 Unit Standard 10 Credits
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People credited with this unit standard are able to: evaluate effectiveness of sales operation; develop policies and procedures for sales operation; coordinate and monitor activities of sales operation; manage relationships and alliances of the business; and manage achievement of organisational objectives for sales operation.
Consent & Moderation Requirements:
CMR 112
Standard-setting body:
Identify and evaluate sales organisation factors for international operations
Version 7
10471 Unit Standard 10 Credits
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People credited with this unit standard are able to: evaluate internal and external environmental factors impacting on international markets; and identify factors affecting integration of international markets with organisational sales operations and activities.
Consent & Moderation Requirements:
CMR 112
Standard-setting body:
Data as at 2026-09-26 23:01:08.563