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Your search found 22 Unit Standards
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Merchandising and Marketing
Power-operated Elevating Work Platforms
Retail - Technical Skills
Reusable Goods
Sales Promotion
Sales Transactions
Selling Skills
Service Delivery
Solid Waste Disposal
Work and Study Skills
| 63 | Promote goods and/or services over the telephone | 3 credits | Internal | |
| Unit standard | (88KB) (105KB) | |||
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| 376 | Employ customer service techniques to accommodate customer behavioural styles in a workplace | 2 credits | Internal | |
| Unit standard | (124KB) (107KB) | |||
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| 378 | Provide customer service for international visitors | 3 credits | Internal | |
| Unit standard | (119KB) (106KB) | |||
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| 11815 | Answer customer enquiries on the telephone in a wide range of contexts | 3 credits | Internal | |
| Unit standard | (123KB) (106KB) | |||
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| 11816 | Respond to customer enquiries by writing in a range of contexts | 4 credits | Internal | |
| Unit standard | (123KB) (106KB) | |||
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| 11818 | Demonstrate and apply product or service knowledge in a service delivery workplace | 4 credits | Internal | |
| Unit standard | (118KB) (105KB) | |||
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| 11831 | Apply skills and qualities of a salesperson in a retail or distribution environment | 6 credits | Internal | |
| Unit standard | (86KB) (103KB) | |||
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| 23578 | Demonstrate and apply knowledge to controlled waste in loads entering a solid waste facility | 6 credits | Internal | |
| Unit standard | (85KB) (105KB) | |||
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| 23960 | Assess the worksite, prepare and operate a scissor lift elevating work platform (EWP) | 3 credits | Internal | |
| Unit standard | (125KB) (110KB) | |||
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| 23961 | Assess the worksite, prepare and operate a truck-mounted elevating work platform (EWP) | 4 credits | Internal | |
| Unit standard | (125KB) (109KB) | |||
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| 23963 | Assess the worksite, prepare and operate a trailer-mounted elevating work platform (EWP) | 4 credits | Internal | |
| Unit standard | (125KB) (109KB) | |||
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| 23964 | Assess the worksite, prepare and operate a vertical lift elevating work platform (EWP) | 2 credits | Internal | |
| Unit standard | (125KB) (109KB) | |||
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| 23966 | Describe types of elevating work platforms (EWPs), and industry requirements for their use | 2 credits | Internal | |
| Unit standard | (116KB) (105KB) | |||
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| 24256 | Demonstrate knowledge of the value of, and negotiate prices for, reusable goods | 5 credits | Internal | |
| Unit standard | (82KB) (62KB) | |||
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| 24257 | Demonstrate knowledge of legislation relating to the trade of reusable goods | 10 credits | Internal | |
| Unit standard | (87KB) (64KB) | |||
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| 26556 | Demonstrate knowledge of child restraints to provide advice for installation, rental or sale | 5 credits | Internal | |
| Unit standard | (93KB) (107KB) | |||
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| 27927 | Apply health, safety and security practices to a work role in a service delivery workplace | 5 credits | Internal | |
| Unit standard | (84KB) (100KB) | |||
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| 27928 | Interact with other staff and managers, and customers to provide service delivery outcomes | 5 credits | Internal | |
| Unit standard | (115KB) (103KB) | |||
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| 27929 | Apply standard operating procedures and the code of conduct to a work role in a service delivery workplace | 5 credits | Internal | |
| Unit standard | (117KB) (104KB) | |||
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| 28146 | Prepare for and handle payment transactions in a service delivery context | 4 credits | Internal | |
| Unit standard | (118KB) (107KB) | |||
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| 30911 | Demonstrate knowledge of a specified workplace | 3 credits | Internal | |
| Unit standard | (75KB) (97KB) | |||
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| 11827 (expiring) | Demonstrate knowledge of, and prepare to participate in, organisational change | 2 credits | Internal | |
| Unit standard | (111KB) (64KB) | |||
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