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Your search found 22 Unit Standards

Matched the following keywords:

Merchandising and Marketing
Power-operated Elevating Work Platforms
Retail - Technical Skills
Reusable Goods
Sales Promotion
Sales Transactions
Selling Skills
Service Delivery
Solid Waste Disposal
Work and Study Skills

63 Promote goods and/or services over the telephone 3 credits Internal
Unit standard (148KB) (70KB)
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376 Employ customer service techniques to accommodate customer behavioural styles in a workplace 2 credits Internal
Unit standard (106KB) (68KB)
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378 Provide customer service for international visitors 3 credits Internal
Unit standard (101KB) (66KB)
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11815 Answer customer enquiries on the telephone in a wide range of contexts 3 credits Internal
Unit standard (104KB) (68KB)
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11816 Respond to customer enquiries by writing in a range of contexts 4 credits Internal
Unit standard (103KB) (66KB)
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11818 Demonstrate and apply product and/or service knowledge 2 credits Internal
Unit standard (99KB) (63KB)
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11827 Demonstrate knowledge of, and prepare to participate in, organisational change 2 credits Internal
Unit standard (141KB) (62KB)
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11831 Apply skills and qualities of a salesperson in a retail or distribution environment 6 credits Internal
Unit standard (154KB) (65KB)
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23578 Determine and respond to controlled waste in loads entering a solid waste facility 6 credits Internal
Unit standard (19KB) (68KB)
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23960 Assess the worksite, prepare and operate a scissor lift elevating work platform (EWP) 3 credits Internal
Unit standard (19KB) (75KB)
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23961 Assess the worksite, prepare and operate a truck-mounted elevating work platform (EWP) 4 credits Internal
Unit standard (18KB) (74KB)
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23963 Assess the worksite, prepare and operate a trailer-mounted elevating work platform (EWP) 4 credits Internal
Unit standard (18KB) (74KB)
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23964 Assess the worksite, prepare and operate a vertical lift elevating work platform (EWP) 2 credits Internal
Unit standard (19KB) (76KB)
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23966 Describe types of elevating work platforms (EWPs), and legislative requirements for their use 2 credits Internal
Unit standard (16KB) (69KB)
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24256 Demonstrate knowledge of the value of, and negotiate prices for, reusable goods 5 credits Internal
Unit standard (82KB) (62KB)
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24257 Demonstrate knowledge of legislation relating to the trade of reusable goods 10 credits Internal
Unit standard (87KB) (64KB)
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26556 Demonstrate knowledge of child restraints to provide advice for installation, rental or sale 5 credits Internal
Unit standard (150KB) (71KB)
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27927 Apply health, safety and security practices to service delivery operations 5 credits Internal
Unit standard (72KB) (72KB)
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27928 Interact with other staff, managers and customers to provide service delivery outcomes 5 credits Internal
Unit standard (70KB) (70KB)
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27929 Apply standard operating procedures and the code of conduct to a work role in a service delivery organisation 5 credits Internal
Unit standard (72KB) (71KB)
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28146 Prepare for and handle payment transactions in a service delivery context 4 credits Internal
Unit standard (18KB) (72KB)
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30911 Demonstrate knowledge of a specified workplace 3 credits Internal
Unit standard (132KB) (58KB)
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