Domain - Hospitality Management

Domain - Hospitality Management

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Assessment Standards

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Level 4

Coordinate production requirements in a quick service restaurant
This standard has expired and is no longer available.

Version 3 This unit standard has been replaced by unit standard 27954 and unit standard 27958.

25498 Unit Standard 30 Credits

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This unit standard is for people who carry out the assistant manager and/or store manager's role in a quick service restaurant, which includes undertaking the day-to-day running of a restaurant. People credited with this unit standard are able to: plan and report production requirements, coordinate production requirements, and monitor quality control in a quick service restaurant.

Standard-setting body:

ServiceIQ

Level 5

Perform the night audit function in a commercial hospitality environment

Word  PDF

Version 4

14417 Unit Standard 8 Credits

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This unit standard is for experienced people who carry out the night audit function in a management capacity in a commercial hospitality environment. People credited with this unit standard are able to: perform end of day procedures; and prepare for the next day's operations, in a commercial hospitality environment.

Consent & Moderation Requirements:

CMR 112 Word PDF

Standard-setting body:

ServiceIQ

Demonstrate knowledge of commercial accommodation management

Word  PDF

Version 5

16891 Unit Standard 12 Credits

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This is a theory-based unit standard for experienced people requiring knowledge of the management of commercial accommodation premises in the hospitality industry. People credited with this unit standard are able to demonstrate knowledge of: inhouse and outsourced service provision; financial control measures, in a commercial accommodation environment; and commercial accommodation operations.

Consent & Moderation Requirements:

CMR 112 Word PDF

Standard-setting body:

ServiceIQ

Demonstrate knowledge of food and beverage management in a hospitality environment

Word  PDF

Version 5

16892 Unit Standard 15 Credits

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This is a theory-based unit standard for experienced people requiring knowledge of the financial and operational management of food and beverage operations in the hospitality industry. People credited with this unit standard are able to demonstrate knowledge of the financial and operational management practices in food and beverage operations.

Consent & Moderation Requirements:

CMR 112 Word PDF

Standard-setting body:

ServiceIQ

Demonstrate knowledge of hospitality facility utilisation

Word  PDF

Version 6

16893 Unit Standard 5 Credits

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This unit standard is for experienced people requiring knowledge of the management of commercial hospitality facilities. People credited with this unit standard are able to demonstrate knowledge of hospitality facility utilisation.

Consent & Moderation Requirements:

CMR 112 Word PDF

Standard-setting body:

ServiceIQ

Demonstrate knowledge of hospitality management control systems

Word  PDF

Version 5

16894 Unit Standard 6 Credits

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This is a theory-based unit standard for experienced people requiring knowledge of the control systems in commercial hospitality operations. People credited with this unit standard are able to demonstrate knowledge of hospitality management control systems.

Consent & Moderation Requirements:

CMR 112 Word PDF

Standard-setting body:

ServiceIQ

Demonstrate knowledge of purchasing and stores management in a hospitality environment

Word  PDF

Version 6

16895 Unit Standard 10 Credits

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This unit standard is for experienced people requiring knowledge of purchasing and stores management in the hospitality industry. People credited with this unit standard are able to demonstrate knowledge of: the components of purchasing and stores management; purchasing processes; and goods storage in a hospitality environment.

Consent & Moderation Requirements:

CMR 112 Word PDF

Standard-setting body:

ServiceIQ

Plan and implement hospitality staff rosters

Word  PDF

Version 7

17553 Unit Standard 4 Credits

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This unit standard is for experienced people in supervisory or junior management roles in the hospitality industry responsible for the planning and development of staff rosters for service. People credited with this unit standard are able to, in a commercial hospitality environment, plan and implement staff rosters.

Consent & Moderation Requirements:

CMR 112 Word PDF

Standard-setting body:

ServiceIQ

Analyse the requirements for a design brief for a commercial kitchen

Word  PDF

Version 4

22031 Unit Standard 15 Credits

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This unit standard is aimed at experienced people who are responsible for working with kitchen designers to design a commercial kitchen. They may be involved in working in a restaurant, food or catering operation. People credited with this unit standard are able to identify and analyse the requirements for designing a commercial kitchen, and provide the requirements for a design brief for a commercial kitchen.

Consent & Moderation Requirements:

CMR 112 Word PDF

Standard-setting body:

ServiceIQ

Develop a maintenance schedule in the hospitality industry

Word  PDF

Version 3

22032 Unit Standard 5 Credits

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This unit standard is for experienced people who are responsible for developing maintenance schedules. They may be involved in working in a hotel, motel, casino, bar, restaurant, food or catering operation. People credited with this unit standard are able to: demonstrate knowledge of the factors that influence the development of a maintenance schedule; and produce a maintenance schedule, in the hospitality industry.

Consent & Moderation Requirements:

CMR 112 Word PDF

Standard-setting body:

ServiceIQ

Plan, develop, implement, and evaluate a menu in the hospitality industry

Word  PDF

Version 3

22033 Unit Standard 20 Credits

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This unit standard is for experienced people who are responsible for planning menus. They may be involved in working in a restaurant, food or catering operation. People credited with this unit standard are able to: plan, develop, implement; and evaluate a menu, in the hospitality industry.

Consent & Moderation Requirements:

CMR 112 Word PDF

Standard-setting body:

ServiceIQ

Manage a food and/or beverage operation in a commercial hospitality environment

Word  PDF

Version 4

22340 Unit Standard 20 Credits

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This unit standard is for experienced people who are responsible for managing food and/or beverage operations. They may be involved in working in a hotel, motel, casino, bar, restaurant, food or catering operation. People credited with this unit standard are able to: manage the customer interface; manage the staff interface; and perform management responsibilities, in a food and/or beverage operation.

Consent & Moderation Requirements:

CMR 112 Word PDF

Standard-setting body:

ServiceIQ

Manage a functions operation in a commercial hospitality environment

Word  PDF

Version 2

24516 Unit Standard 15 Credits

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This unit standard is for experienced people who are responsible for a functions operation. They may be involved in working in a hotel, food or catering operation. People credited with this unit standard are able to: demonstrate knowledge of interdepartmental requirements; manage the customer interface; and perform management responsibilities, for a functions operation, in a commercial hospitality environment.

Consent & Moderation Requirements:

CMR 112 Word PDF

Standard-setting body:

ServiceIQ

Manage a quick service restaurant

Word  PDF

Version 2

26369 Unit Standard 15 Credits

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This unit standard is for experienced people who carry out the assistant manager or manager's role in a quick service restaurant. People credited with this unit standard are able to analyse resource requirements, and manage brand performance, in a quick service restaurant.

Consent & Moderation Requirements:

CMR 112 Word PDF

Standard-setting body:

ServiceIQ

Apply cost and revenue requirements to a hospitality establishment

Word  PDF

Version 2

26460 Unit Standard 6 Credits

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This unit standard is for experienced people in supervisory and junior management positions in a hospitality establishment or department. People credited with this unit standard are able to demonstrate knowledge of cost and revenue requirements, and apply cost and revenue requirements, for a hospitality establishment or department.

Consent & Moderation Requirements:

CMR 112 Word PDF

Standard-setting body:

ServiceIQ

Manage a catering services operation

Word  PDF

Version 2

26609 Unit Standard 20 Credits

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This unit standard is for experienced people who can manage a small team or work sole charge in catering services in a variety of environments such as hospitals, aged care facilities, sporting and entertainment venues, hotel banqueting departments, cook-chill production kitchens and mobile catering businesses of various sizes. People credited with this unit standard are able to: manage business relationships; implement a business plan; manage menu planning and implementation; and manage policies and procedures, in a catering services operation.

Consent & Moderation Requirements:

CMR 112 Word PDF

Standard-setting body:

ServiceIQ

Carry out management functions for the physical assets, stock, and financial resources for a hospitality establishment

Word  PDF

Version 1

30055 Unit Standard 20 Credits

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This unit standard is for experienced people who have a support management role in the management of hospitality establishment operations. People credited with this unit standard are able to: carry out management functions of the physical assets; carry out management functions of stock control systems and optimise supply arrangements; prepare budget resources and report on deviations; identify and evaluate options for improved budget performance; and complete financial and statistical reports, for a hospitality establishment.

Consent & Moderation Requirements:

CMR 112 Word PDF

Standard-setting body:

ServiceIQ

Optimise and facilitate the commercial viability of service products for a hospitality establishment

Word  PDF

Version 1

30056 Unit Standard 20 Credits

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This unit standard is for experienced people who have a support management role in the management of hospitality establishment operations. People credited with this unit standard are able to: optimise the sales potential of service products of a hospitality establishment; and monitor and facilitate brand performance for a hospitality business brand.

Consent & Moderation Requirements:

CMR 112 Word PDF

Standard-setting body:

ServiceIQ

Level 6

Plan and develop business strategies for a hospitality establishment

Word  PDF

Version 1

30057 Unit Standard 30 Credits

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This unit standard is for experienced people who are responsible for managing hospitality establishment operations. People credited with this unit standard are able to: review and manage financial management processes; research, develop price for, and monitor the success of products; plan and organise marketing activities; and implement continuous improvement systems and processes, for a hospitality establishment.

Consent & Moderation Requirements:

CMR 112 Word PDF

Standard-setting body:

ServiceIQ

Apply financial management techniques to the operation of a hospitality establishment

Word  PDF

Version 1

30058 Unit Standard 20 Credits

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This unit standard is for experienced people who are responsible for managing hospitality establishment operations. People credited with this unit standard are able to: manage operational budget of a hospitality establishment; and implement and monitor pricing decisions for a hospitality establishment.

Consent & Moderation Requirements:

CMR 112 Word PDF

Standard-setting body:

ServiceIQ

Plan and apply management solutions in a change-management situation in a hospitality establishment

Word  PDF

Version 1

30059 Unit Standard 40 Credits

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This unit standard is for experienced people who are responsible for managing hospitality establishment operations. People credited with this unit standard are able to: describe schools of thought on the management of change in organisations; identify and analyse change requirements and opportunities; develop a change management plan; and implement change management plan, for a hospitality establishment.

Consent & Moderation Requirements:

CMR 112 Word PDF

Standard-setting body:

ServiceIQ

Manage and develop staff in a hospitality establishment to ensure positive experiences for customers

Word  PDF

Version 1

30060 Unit Standard 10 Credits

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This unit standard is for experienced people who are responsible for managing hospitality establishment operations. People credited with this unit standard are able to: develop quality customer service practices; manage the delivery of quality service; and manage performance management system for a hospitality establishment.

Consent & Moderation Requirements:

CMR 112 Word PDF

Standard-setting body:

ServiceIQ

Data as at 2020-09-19 23:01:07.963