Domain - Interpersonal Communications
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| 0 Qualifications | 33 Assessment Standards (33 Units) | View Education Organisations with Consent to Assess |
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Assessment Standards
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Level 1
Converse with others
This standard has expired and is no longer available.
Version 5
10790 Unit Standard 2 Credits
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People credited with this unit standard are able to converse with a friend and with a colleague face-to-face.
Standard-setting body:
Make enquiries and complete practical transactions face-to-face and by telephone
Version 8
1285 Unit Standard 2 Credits
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People credited with this unit standard are able to make enquiries and complete practical transactions face-to-face and by telephone.
Consent & Moderation Requirements:
CMR 113
Standard-setting body:
Be interviewed in an informal, one-to-one, face-to-face interview
Version 8
1293 Unit Standard 2 Credits
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People credited with this unit standard are able to prepare for, and be interviewed in an informal, one-to-one, face-to-face interview.
Consent & Moderation Requirements:
CMR 113
Standard-setting body:
Demonstrate knowledge of and apply listening techniques
Version 7
3501 Unit Standard 2 Credits
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People credited with this unit standard are able to demonstrate knowledge of and apply listening techniques.
Consent & Moderation Requirements:
CMR 113
Standard-setting body:
Communicate in a team or group to complete a routine task
Version 7
3503 Unit Standard 2 Credits
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People credited with this unit standard are able to communicate in a team or group to complete a routine task.
Consent & Moderation Requirements:
CMR 113
Standard-setting body:
Demonstrate knowledge of workplace communication requirements
Version 8
9707 Unit Standard 3 Credits
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People credited with this unit standard are able to demonstrate knowledge of workplace communication requirements.
Consent & Moderation Requirements:
CMR 113
Standard-setting body:
Level 2
Participate in a meeting
Version 6
10791 Unit Standard 3 Credits
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People credited with this unit standard are able to participate in a meeting.
Consent & Moderation Requirements:
CMR 113
Standard-setting body:
Communicate information in a specified workplace
This standard has expired and is no longer available.
Version 8 This unit standard and unit standard 9680 were replaced by unit standard 33019.
1277 Unit Standard 3 Credits
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People credited with this unit standard are able to give information to clients and respond to enquiries in a specified workplace.
Standard-setting body:
Be interviewed in a formal interview
Version 8
1294 Unit Standard 2 Credits
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People credited with this unit standard are able to demonstrate knowledge of, prepare for and be interviewed in, a formal interview.
Consent & Moderation Requirements:
CMR 113
Standard-setting body:
Be assertive in a range of specified situations
Version 10
1299 Unit Standard 4 Credits
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People credited with this unit standard are able to: outline the purpose of assertive communication and describe barriers; interact assertively in one to one situations; and communicate assertively in a small group.
Consent & Moderation Requirements:
CMR 113
Standard-setting body:
Communicate in an organisation
Version 1 This unit standard replaced unit standard 1277 and unit standard 9680.
33019 Unit Standard 3 Credits
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People credited with this unit standard are able to communicate in an organisation.
Consent & Moderation Requirements:
CMR 113
Standard-setting body:
Understand and assess non-written texts on a topic
Version 1
33020 Unit Standard 3 Credits
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People credited with this unit standard are able to understand and assess non-written texts on a topic.
Consent & Moderation Requirements:
CMR 113
Standard-setting body:
Communicate in a team or group which has an objective
Version 11 This unit standard replaced unit standard 1300.
9677 Unit Standard 3 Credits
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People credited with this unit standard are able to communicate in a team or group which has an objective.
Consent & Moderation Requirements:
CMR 113
Standard-setting body:
Communicate within a specified organisational context
This standard has expired and is no longer available.
Version 7 This unit standard and unit standard 1277 were replaced by unit standard 33019.
9680 Unit Standard 3 Credits
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People credited with this unit standard are able to communicate within a specified organisational context.
Standard-setting body:
Level 3
Listen actively to gain information in an interactive situation
Version 6 This unit standard replaced unit standard 3502.
11097 Unit Standard 3 Credits
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People credited with this unit standard are able to listen actively to gain information in an interactive situation.
Consent & Moderation Requirements:
CMR 113
Standard-setting body:
Conduct informal interviews
Version 8
1296 Unit Standard 3 Credits
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People credited with this unit standard are able to plan, conduct, and review informal interviews.
Consent & Moderation Requirements:
CMR 113
Standard-setting body:
Communicate with people from other cultures
Version 10
1304 Unit Standard 2 Credits
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People credited with this unit standard are able to communicate with people from other cultures.
Consent & Moderation Requirements:
CMR 113
Standard-setting body:
Speak to a known audience in a predictable situation
Version 9
1307 Unit Standard 3 Credits
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People credited with this unit standard are able to give a presentation and deliver a social speech to a known audience in a predictable situation.
Consent & Moderation Requirements:
CMR 113
Standard-setting body:
Give oral instructions in the workplace
Version 8
1312 Unit Standard 3 Credits
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People credited with this unit standard are able to give oral instructions in the workplace.
Consent & Moderation Requirements:
CMR 113
Standard-setting body:
Contribute within a team or group which has an objective
Version 8
9681 Unit Standard 3 Credits
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People credited with this unit standard are able to contribute within a team or group which has an objective.
Consent & Moderation Requirements:
CMR 113
Standard-setting body:
Demonstrate and apply knowledge of communication process theory
Version 9 This unit standard replaced unit standard 1313.
9694 Unit Standard 4 Credits
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People credited with this unit standard are able to: demonstrate knowledge of communication process theory; and examine communication situations in terms of communication process theory.
Consent & Moderation Requirements:
CMR 113
Standard-setting body:
Give feedback on performance in the workplace
Version 8
9705 Unit Standard 3 Credits
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People credited with this unit standard are able to give feedback on performance in the workplace.
Consent & Moderation Requirements:
CMR 113
Standard-setting body:
Level 4
Communicate in a culturally diverse workplace
Version 7
11099 Unit Standard 4 Credits
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People credited with this unit standard are able to communicate in a culturally diverse workplace.
Consent & Moderation Requirements:
CMR 113
Standard-setting body:
Collaborate within a team which has an objective
Version 6 This unit standard replaced unit standard 3505.
11101 Unit Standard 5 Credits
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People credited with this unit standard are able to collaborate within a team which has an objective.
Consent & Moderation Requirements:
CMR 113
Standard-setting body:
Conduct a formal interview
Version 8
1297 Unit Standard 5 Credits
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People credited with this unit standard are able to plan, conduct, and follow up an interview in a formal situation.
Consent & Moderation Requirements:
CMR 113
Standard-setting body:
Present and defend an argument orally
Version 8
1311 Unit Standard 4 Credits
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People credited with this unit standard are able to present and defend an argument orally.
Consent & Moderation Requirements:
CMR 113
Standard-setting body:
Apply knowledge of a formal meeting
This standard has expired and is no longer available.
Version 8
9679 Unit Standard 4 Credits
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People credited with this unit standard are able to demonstrate knowledge of formal meetings and their procedures, and contribute to a formal meeting.
Standard-setting body:
Manage interpersonal conflict
Version 9
9704 Unit Standard 4 Credits
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People credited with this unit standard are able to: identify and explain the issues of an interpersonal conflict; and develop, implement, and evaluate a strategy to manage the interpersonal conflict.
Consent & Moderation Requirements:
CMR 113
Standard-setting body:
Level 5
Analyse feedback contexts and apply constructive feedback techniques
This standard has expired and is no longer available.
Version 7
11096 Unit Standard 3 Credits
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People credited with this unit standard are able to: analyse feedback contexts and/or situations; give constructive feedback; and respond constructively to feedback. This unit standard is for people who are using feedback in an interpersonal communication context.
Standard-setting body:
Use and evaluate listening techniques
This standard has expired and is no longer available.
Version 7
11098 Unit Standard 2 Credits
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People credited with this unit standard are able to use and evaluate listening techniques.
Standard-setting body:
Conduct a formal meeting
This standard has expired and is no longer available.
Version 9 This unit standard replaced unit standard 1302.
9678 Unit Standard 4 Credits
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People credited with this unit standard are able to prepare for and chair a formal meeting.
Standard-setting body:
Demonstrate knowledge of group processes
This standard is expiring. The last date for assessment to take place is 31 December 2025.
Version 9
9691 Unit Standard 5 Credits
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People credited with this unit standard are able to: analyse the advantages and disadvantages of working in groups; explain factors that affect group function; and outline strategies to manage conflict in a group.
Standard-setting body:
Deliver an oral presentation to an audience
This standard has expired and is no longer available.
Version 8
9692 Unit Standard 4 Credits
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People credited with this unit standard are able to prepare and deliver an oral presentation to an audience.
Standard-setting body:
Data as at 05 October 2024