Education Organisation's details

Education Organisation's details

Crown Institute of Studies Limited (Auckland)

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This organisation may not be currently assessing standards in all areas of the DAS that are listed below. To confirm what is currently delivered and assessed, contact the organisation or visit its web site.

Sub-field consents to assess

Accounting (to level 6)

Business Administration (to level 6)

Business Environment (to level 6)

Business Operations and Development (to level 6)

Financial Management (to level 6)

Management (to level 6)

Marketing (to level 6)

Domain consents to assess

Accommodation Services (to level 3)

Cookery (to level 3)

Digital Technologies (to level 1)

Distribution (to level 2)

Economics (to level 3)

English for Academic Purposes (to level 4)

English for Speakers of Other Languages (to level 4)

English Language (to level 4)

Financial Capability (to level 3)

Food and Beverage Service (to level 4)

Food Safety (to level 5)

Generic Computing (to level 3)

Guest Services (to level 5)

Hospitality - Foundation Skills (to level 1)

Hospitality Management (to level 5)

Hospitality Operations (to level 3)

Interpersonal Communications (to level 5)

Introductory Communication Skills (to level 4)

Legal Studies (to level 3)

Mathematical Processes (to level 2)

Measurement (to level 2)

Merchandising and Marketing (to level 3)

Number (to level 2)

Occupational Health and Safety Practice (to level 2)

Personal Financial Management (to level 3)

Reading (to level 3)

Retail and Distribution Core Skills (to level 4)

Retail and Distribution Management (to level 6)

Retail and Wholesale Visual Merchandising (to level 2)

Retail Delicatessen (to level 2)

Retail Produce (to level 2)

Sales (to level 3)

Sales Promotion (to level 3)

Sales Transactions (to level 4)

Self-Management (to level 3)

Selling Skills (to level 3)

Service Sector - Core Skills (to level 4)

Service Sector Skills (to level 4)

Social and Cooperative Skills (to level 2)

Stock Control (to level 2)

Travel (to level 6)

Visitor Information (to level 5)

Visitor Interpretation (to level 5)

Visitor Services (to level 6)

Wholesale (to level 6)

Work and Study Skills (to level 3)

Writing (to level 3)

Standard consents to assess

Accommodation Services

27937 Prepare for and supervise accommodation operations in a hotel (level 5) View details »

Catering Services

22885 Apply knowledge of menu adaptation and resource requirements for preparing food for catering services (level 3) View details »

27945 Apply menu requirements to catering services production (level 4) View details »

27951 Provide trayline services for a catering services operation (level 3) View details »

Civil Defence Operation

528 Demonstrate survival techniques for a Civil Defence emergency (level 2) View details »

Computer Support

29798 Troubleshoot, fix and escalate a range of common hardware and software problems (level 3) View details »

29784 Troubleshoot, fix and escalate simple or routine computing and connectivity problems (level 2) View details »

Cookery

22034 Investigate and present a regional cuisine topic in the hospitality industry (level 5) View details »

13319 Prepare and bake dough products in a commercial kitchen (level 4) View details »

13336 Prepare and cook hot cocktail food in a commercial kitchen (level 4) View details »

19840 Prepare and cook p?t?s, terrines, and mousses in a commercial kitchen (level 4) View details »

13329 Prepare and finish marinades, dressings, cold sauces, and dips in a commercial kitchen (level 4) View details »

13333 Prepare and present cold cocktail food in a commercial kitchen (level 4) View details »

English Written Language

90854 Form personal responses to independently read texts, supported by evidence (level 1) View details »

90853 Use information literacy skills to form conclusion(s) (level 1) View details »

Food and Beverage Service

27944 Plan and supervise food and beverage service operations in a hospitality establishment (level 5) View details »

21853 Provide hospitality sales and service opportunities to customers (level 3) View details »

Freight Forwarding

2966 Complete business procedures and produce documents for the national and international carriage of goods (level 5) View details »

2962 Demonstrate and apply knowledge of export business procedures and export documentation (level 5) View details »

2964 Demonstrate knowledge of and comply with customs regulations for import and export goods (level 4) View details »

2965 Provide interpretations, assessments and advice on the Tariff of New Zealand (level 6) View details »

Hazardous Substances and Materials

31290 Demonstrate knowledge of the safe management and potential adverse effects of hazardous substances in the workplace (level 4) View details »

31293 Demonstrate safe handling, storage, and disposal of hazardous substances in the workplace (level 4) View details »

Health and Disability Principles in Practice

1818 Describe the value of relationships and support for healthy relationships for a person in a health or wellbeing setting (level 3) View details »

Health Education

91236 Evaluate factors that influence people's ability to manage change (level 2) View details »

Hospitality - Foundation Skills

19771 Prepare, cook and present seafood in the hospitality industry (level 2) View details »

Hospitality - Gambling

18173 Control money and handle cash in a Class 4 gambling environment (level 3) View details »

21499 Demonstrate knowledge of problem gambling in a Class 4 and Racing Act gambling establishment (level 3) View details »

18172 Maintain gaming machine hardware and security in a Class 4 gambling environment (level 3) View details »

18174 Produce Weekly and Unpaid Prize Reports, and process banking in a Class 4 gambling environment (level 2) View details »

18176 Provide gaming machine information to customers in a Class 4 gambling environment (level 2) View details »

18179 Supervise jackpot systems for gaming machines in a Class 4 gambling environment (level 3) View details »

Hospitality - Generic

14466 Demonstrate knowledge of maintaining a safe and secure environment for people in the hospitality industry (level 2) View details »

14469 Provide customers with information about an establishment in the hospitality industry (level 2) View details »

Hospitality - Specific Skills

16705 Demonstrate knowledge of host responsibility requirements as a duty manager of licensed premises (level 4) View details »

4645 Demonstrate knowledge of maintaining a responsible drinking environment as a server in licensed premises (level 3) View details »

22604 Demonstrate knowledge of the requirements of a doorperson in the hospitality industry (level 3) View details »

4646 Demonstrate knowledge of the Sale and Supply of Alcohol Act 2012 and its implications for licensed premises (level 4) View details »

Hospitality Management

17553 Plan and implement hospitality staff rosters (level 5) View details »

Meat Retail Butchery

26282 Produce rolled poultry meat products for sale (level 3) View details »

30047 Select and mince meat in a retail meat operation (level 3) View details »

Merchandising and Marketing

67 Produce and distribute promotional materials in a retail or distribution environment (level 4) View details »

Occupational Health and Safety Practice

17602 Apply hazard identification and risk assessment procedures in the workplace (level 3) View details »

30265 Apply health and safety risk assessment to a job role (level 3) View details »

17459 Demonstrate and apply knowledge of safe manual handling practices in the workplace (level 3) View details »

20733 Demonstrate knowledge of safe storage and handling of hazardous substances in the workplace (level 3) View details »

21337 Demonstrate knowledge of sleep and sleep management in relation to work performance (level 3) View details »

22316 Demonstrate knowledge of the management of drug and alcohol-related problems in the workplace (level 3) View details »

29315 Describe the role and functions of the Health and Safety Representative in a New Zealand workplace (level 3) View details »

11961 Handle and store hazardous substances in the workplace (level 3) View details »

25048 Handle dangerous and hazardous goods in a specific workplace (level 3) View details »

15189 Implement a health and safety plan for a workplace (level 4) View details »

25043 Lockout and reinstate machinery in the workplace (level 3) View details »

19522 Undertake job safety analysis (level 3) View details »

People Development and Coordination

16614 Apply time management concepts and methods in business situations (level 4) View details »

Racing Operations

25850 Carry out administration duties in a TAB retail outlet (level 4) View details »

25846 Operate and maintain a TAB retail outlet for the racing industry (level 3) View details »

Sales

10458 Communicate product information to sales clients (level 4) View details »

10462 Coordinate and develop the sales team (level 5) View details »

10469 Coordinate, develop, and manage the sales team to achieve objectives (level 6) View details »

10459 Develop, implement, and maintain sales related services (level 5) View details »

10457 Establish and develop sales client relationships (level 4) View details »

10464 Establish, implement, and evaluate personal selling strategies to achieve targeted results (level 5) View details »

10471 Identify and evaluate sales organisation factors for international operations (level 7) View details »

10465 Identify, interpret, and apply direct selling techniques and strategies (level 5) View details »

10463 Identify, interpret, and evaluate trends in personal selling (level 5) View details »

10467 Produce analyses, budget estimates, and processes to implement and monitor budgets for sales operations and activities (level 6) View details »

10460 Produce and present sales proposals (level 5) View details »

10466 Produce, coordinate, and evaluate the effectiveness of sales promotion programmes (level 5) View details »

10461 Provide sales administration and support services (level 5) View details »

61 Sell products using a customer-focused business relationship (level 4) View details »

10468 Structure, develop, and manage sales territories (level 6) View details »

Self-Management

9696 Apply a problem-solving model (level 4) View details »

Sensory Support

28526 Apply knowledge of vision and hearing screening results for tamariki/children in a health or wellbeing setting (level 4) View details »

28527 Carry out vision and hearing screening tests for tamariki/children in a health or wellbeing setting (level 3) View details »

23375 Describe hearing impairment and support services that are specific to people with a hearing impairment (level 3) View details »

24895 Describe the visual system and vision impairment and support services that are specific to people with vision impairment (level 3) View details »

23377 Use visual strategies for communicating with Deaf and hearing impaired people (level 3) View details »

Service Delivery

11815 Answer customer enquiries on the telephone in a wide range of contexts (level 3) View details »

27927 Apply health, safety and security practices to service delivery operations (level 3) View details »

26255 Conduct business research (level 5) View details »

11818 Demonstrate and apply product and/or service knowledge (level 3) View details »

11826 Develop and use customer satisfaction measurement tools (level 4) View details »

376 Employ customer service techniques to accommodate customer behavioural styles in a workplace (level 3) View details »

28145 Interact with customers in a service delivery context (level 2) View details »

27928 Interact with other staff, managers and customers to provide service delivery outcomes (level 3) View details »

62 Maintain personal presentation and a positive attitude in a workplace involving customer contact (level 2) View details »

28146 Prepare for and handle payment transactions in a service delivery context (level 3) View details »

57 Provide customer service (level 2) View details »

378 Provide customer service for international visitors (level 3) View details »

11816 Respond to customer enquiries by writing in a range of contexts (level 3) View details »

Social and Cooperative Skills

12356 Demonstrate knowledge of consumer problems and ways to resolve them (level 3) View details »

Stock Control

28504 Receive inwards good in a retail or distribution facility (level 3) View details »

Writing

16612 Write documents to achieve effective communication for a business purpose (level 4) View details »