Domain - Financial Services - Professional Practice

Domain - Financial Services - Professional Practice

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Level 3

Demonstrate knowledge of products, services, roles, and functions in the financial services industry
This standard is expiring. The last date for assessment to take place is 31 December 2023.

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Version 2

28155 Unit Standard 5 Credits

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This unit standard is for people who wish to enter employment within financial services and related industries and/or advance their skills and knowledge in personal financial skills. People credited with this unit standard are able to demonstrate knowledge of: - the financial services industry in New Zealand; - types of products and services provided by the financial services industry.

Standard-setting body:

Ringa Hora Services Workforce Development Council The Skills Organisation

Level 4

Demonstrate knowledge of the industry and apply professional practice in a financial services organisation
This standard has expired and is no longer available.

Version 2

24755 Unit Standard 5 Credits

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People credited with this unit standard are able to: . demonstrate knowledge of the sectors and responsibilities of the financial services industry and external factors that impact on it; . identify and apply financial services industry codes of practice, legislation, and regulations; and . plan work, and develop and maintain personal competency in a financial services organisation.

Standard-setting body:

The Skills Organisation

Develop and maintain in-depth knowledge of products and/or services in a financial services organisation
This standard has expired and is no longer available.

Version 2

24757 Unit Standard 5 Credits

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People credited with this unit standard are able to: . demonstrate knowledge of the financial products and/or services used by a financial services organisation; . identify compliance implications of financial products and/or services; . determine the appropriate users for financial products and/or services; and . maintain financial product and/or service knowledge.

Standard-setting body:

The Skills Organisation

Tailor a financial product and/or service solution to meet customer needs in the financial services industry
This standard has expired and is no longer available.

Version 2

24766 Unit Standard 4 Credits

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This unit standard covers tailoring a financial product and/or service within the bounds of personal authority to meet customer needs. People credited with this unit standard are able to, in the financial services industry: . respond to customer request for financial product and/or service; . collect all necessary information to determine possible financial product and/or service options; . identify financial product and/or service options to meet customer needs; . present tailored financial product and/or service solution and confirm acceptance; and . finalise acceptance of tailored financial product and/or service and proposed solution and complete documentation.

Standard-setting body:

The Skills Organisation

Demonstrate knowledge of the financial services environment in New Zealand
This standard is expiring. The last date for assessment to take place is 31 December 2023.

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Version 2

28199 Unit Standard 15 Credits

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This unit standard is for people working or intending to work in entry level or intermediate roles, under supervision, in a range of financial services roles, who need to demonstrate knowledge of the financial services environment in New Zealand. People credited with this unit standard are able to: - demonstrate knowledge of the financial services environment in New Zealand.

Standard-setting body:

Ringa Hora Services Workforce Development Council The Skills Organisation

Demonstrate and apply knowledge of the financial services regulatory, compliance, and advice process environment
This standard is expiring. The last date for assessment to take place is 31 December 2023.

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Version 2

28200 Unit Standard 15 Credits

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This unit standard is for people working or intending to work in entry level or intermediate roles, under supervision, in a range of financial services roles, who need to demonstrate knowledge of and the ability to apply relevant aspects of the regulatory and professional conduct requirements of the sector. People credited with this unit standard are able to: - outline and apply legislation, regulations, ethics, risk and compliance in a financial services context; and - outline the six step process for the provision of financial advice.

Standard-setting body:

Ringa Hora Services Workforce Development Council The Skills Organisation

Use Six Step Process to demonstrate broad understanding of financial products, services and customers
This standard is expiring. The last date for assessment to take place is 31 December 2023.

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Version 2

28201 Unit Standard 10 Credits

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This unit standard is for people working or intending to work in entry level or intermediate roles, under supervision, in a range of financial services roles, who need to demonstrate generic knowledge of the sector''s products, services, and customers. People credited with this unit standard are able to: - demonstrate a broad understanding of products and services used in different industry sectors; and - demonstrate understanding of and responsiveness to customer attitudes within financial services and cultural contexts.

Standard-setting body:

Ringa Hora Services Workforce Development Council The Skills Organisation

Demonstrate knowledge of the banking industry in New Zealand
This standard is expiring. The last date for assessment to take place is 31 December 2023.

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28202 Unit Standard 10 Credits

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This unit standard is for people working or intending to work in entry level or intermediate roles, under broad supervision, in a banking context, who need to demonstrate knowledge of the sector and its products, services and processes. People credited with this unit standard are able to: - outline typical banking organisations, how they interact with each other, and the products and services they offer; - demonstrate knowledge of different types of bank account holders; and - demonstrate knowledge of the lending process from initial application to final repayment.

Standard-setting body:

Ringa Hora Services Workforce Development Council The Skills Organisation

Demonstrate and apply knowledge of the family/personal budgeting sector in New Zealand
This standard is expiring. The last date for assessment to take place is 31 December 2023.

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Version 2

28203 Unit Standard 10 Credits

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This unit standard is for people working or intending to work in entry level or intermediate roles, under supervision, in a family/personal budgeting advice context, who need to demonstrate knowledge of the sector and its services and processes. People credited with this unit standard are able to: - demonstrate knowledge of legislation and other rights and protections to the extent needed to provide appropriate information and guidance to clients; - apply knowledge of services and products available across the financial services industry in a family budgeting advice advocacy context; - demonstrate the ability to communicate, interview, and negotiate with and for clients in an ethical, non-judgemental and culturally aware manner; and - demonstrate the ability to upskill and enable clients to make their own decisions.

Standard-setting body:

Ringa Hora Services Workforce Development Council The Skills Organisation

Demonstrate knowledge of the insurance industry in New Zealand
This standard is expiring. The last date for assessment to take place is 31 December 2023.

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Version 2

28204 Unit Standard 10 Credits

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This unit standard is for people working or intending to work in entry level or intermediate roles, under supervision, in an insurance context, who need to demonstrate knowledge of the sector and its purpose, participants, and available products and services. People credited with this unit standard are able to outline: - standard risk management concepts and typical approaches to familiar client risk situations; - insurance sector participants and the key services they offer; and - influences on availability and pricing of insurance products and services.

Standard-setting body:

Ringa Hora Services Workforce Development Council The Skills Organisation

Level 5

Demonstrate understanding of the role of a bank, the banking regulatory environment, and significance of role boundaries
This standard is expiring. The last date for assessment to take place is 31 December 2022.

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Version 2 This unit standard and unit standard 28361 were replaced by unit standard 31883.

28359 Unit Standard 5 Credits

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People credited with this unit standard are able to demonstrate understanding of: - the role of a bank as financial intermediary - legislative and regulatory framework applicable to the banking sector, and - the role boundaries that exist for risk management purposes.

Standard-setting body:

Ringa Hora Services Workforce Development Council The Skills Organisation

Select and apply banking products and services to meet client needs
This standard is expiring. The last date for assessment to take place is 31 December 2022.

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Version 2 This unit standard was replaced by unit standard 31885.

28360 Unit Standard 5 Credits

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People credited with this unit standard are able to select and apply banking products and services to meet client needs.

Standard-setting body:

Ringa Hora Services Workforce Development Council The Skills Organisation

Demonstrate understanding of the role of regulators and the diversity of service providers in the banking sector
This standard is expiring. The last date for assessment to take place is 31 December 2022.

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Version 2 This unit standard and unit standard 28359 were replaced by unit standard 31883.

28361 Unit Standard 5 Credits

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People credited with this unit standard are able to demonstrate understanding of: - the role of the regulators responsible for the banking sector, and - the differences between types of banking organisations.

Standard-setting body:

Ringa Hora Services Workforce Development Council The Skills Organisation

Demonstrate and apply knowledge of key lending concepts and frameworks to a variety of lending situations in banking

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Version 2

28362 Unit Standard 5 Credits

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People credited with this unit standard are able to demonstrate and apply knowledge of key lending concepts and frameworks to a variety of lending situations banking.

Consent & Moderation Requirements:

CMR 3 Word PDF

Standard-setting body:

Ringa Hora Services Workforce Development Council The Skills Organisation

Demonstrate understanding of financial services best practice, professionalism, and recognised advice process
This standard is expiring. The last date for assessment to take place is 31 December 2022.

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Version 2

28363 Unit Standard 10 Credits

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People credited with this unit standard are able to demonstrate understanding of: - best practice and professionalism in respect of client care, ethical behaviour, and process - common estate planning and taxation concepts, and - the financial advice Six Step Process and its applicability in achieving appropriate solutions for clients.

Standard-setting body:

Ringa Hora Services Workforce Development Council The Skills Organisation

Demonstrate understanding and application of the regulatory environment for financial services
This standard is expiring. The last date for assessment to take place is 31 December 2022.

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Version 2

28364 Unit Standard 5 Credits

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People credited with this unit standard are able to demonstrate understanding of: - the background to the regulatory environment, and identify the applicability and impact of legislation that is relevant in a broad financial services context. - different categories of clients and types of financial services, and - roles and responsibilities of participants in complaint and dispute handling processes.

Standard-setting body:

Ringa Hora Services Workforce Development Council The Skills Organisation

Demonstrate understanding of and apply research and analysis processes to develop fit for purpose financial solutions
This standard is expiring. The last date for assessment to take place is 31 December 2022.

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Version 2

28365 Unit Standard 15 Credits

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People credited with this unit standard are able to: - demonstrate understanding of research and analysis processes used in assessing, reviewing, or comparing a product, service, or solution, and - conduct appropriate research to develop financial solutions.

Standard-setting body:

Ringa Hora Services Workforce Development Council The Skills Organisation

Demonstrate understanding of financial markets and how factors in the economic environment impact on market participants
This standard is expiring. The last date for assessment to take place is 31 December 2022.

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Version 2 This unit standard was replaced by unit standard 31856 and unit standard 31857.

28366 Unit Standard 10 Credits

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People credited with this unit standard are able to demonstrate understanding of: - the role of financial markets and their participants, and the common products by which financial markets are accessed, and - factors in the economic environment that impact on participants and the nature of those impacts.

Standard-setting body:

Ringa Hora Services Workforce Development Council The Skills Organisation

Demonstrate understanding of insurance concepts and principles and apply to general insurance situations
This standard is expiring. The last date for assessment to take place is 31 December 2022.

Word  PDF

Version 2

28367 Unit Standard 5 Credits

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This unit standard in intended for people working, or intending to work, in roles in the general insurance industry. People credited with this unit standard are able to demonstrate, in a general insurance context, understanding of: - types of risk and concepts of insurance, and - the evaluation and management of risk.

Standard-setting body:

Ringa Hora Services Workforce Development Council The Skills Organisation

Demonstrate understanding of general insurance legislation, regulations, codes of practice, and roles
This standard is expiring. The last date for assessment to take place is 31 December 2022.

Word  PDF

Version 2

28368 Unit Standard 5 Credits

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People credited with this unit standard are able to demonstrate understanding of: - the key provisions of relevant legislation, regulations and codes of practice, and - roles, responsibilities, and interrelationships in general insurance organisations.

Standard-setting body:

Ringa Hora Services Workforce Development Council The Skills Organisation

Demonstrate understanding of general insurance needs and products and apply products to meet client needs
This standard is expiring. The last date for assessment to take place is 31 December 2022.

Word  PDF

Version 2 This unit standard was replaced by unit standard 31872.

28369 Unit Standard 10 Credits

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People credited with this unit standard are able to: - relate insurance needs to appropriate general insurance product types - demonstrate understanding of other issues that are relevant to creating appropriate general insurance arrangements, and - apply detailed knowledge to identify products and services that meet general insurance needs.

Standard-setting body:

Ringa Hora Services Workforce Development Council The Skills Organisation

Demonstrate understanding of the creation, maintenance, claims, and review processes of general insurance
This standard is expiring. The last date for assessment to take place is 31 December 2022.

Word  PDF

Version 2 This unit standard was replaced by unit standard 31873.

28370 Unit Standard 5 Credits

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People credited with this unit standard are able to demonstrate understanding of: - considerations and processes for general insurance policy issue, maintenance, and claims, and - the considerations and relevant issues for a general insurance review.

Standard-setting body:

Ringa Hora Services Workforce Development Council The Skills Organisation

Demonstrate understanding of insurance concepts and principles and apply to life and health insurance situations
This standard is expiring. The last date for assessment to take place is 31 December 2022.

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Version 2

28371 Unit Standard 5 Credits

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This unit standard in intended for people working, or intending to work, in roles in the life and health insurance industry. People credited with this unit standard are able to demonstrate, in a life and health insurance situation, understanding of: - types of risk and concepts of insurance, and - the evaluation and management of risk.

Standard-setting body:

Ringa Hora Services Workforce Development Council The Skills Organisation

Demonstrate understanding of life and health insurance legislation, regulations, codes of practice, and roles
This standard is expiring. The last date for assessment to take place is 31 December 2022.

Word  PDF

Version 2

28372 Unit Standard 5 Credits

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People credited with this unit standard are able to: - demonstrate knowledge of the key provisions of relevant legislation, regulations and codes of practice, and - demonstrate understanding of roles, responsibilities, and interrelationships in life and health insurance organisations.

Standard-setting body:

Ringa Hora Services Workforce Development Council The Skills Organisation

Demonstrate understanding of life and health insurance needs and products and apply products to meet client needs
This standard is expiring. The last date for assessment to take place is 31 December 2022.

Word  PDF

Version 2 This unit standard was replaced by unit standard 31867.

28373 Unit Standard 10 Credits

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People credited with this unit standard are able to: - relate insurance needs to appropriate life and health insurance product types - demonstrate understanding of other issues that are relevant to creating appropriate life and health insurance arrangements, and - apply detailed knowledge to identify products and services that meet life and health insurance needs.

Standard-setting body:

Ringa Hora Services Workforce Development Council The Skills Organisation

Demonstrate understanding of the creation, maintenance, claims, and review processes of life and health insurance
This standard is expiring. The last date for assessment to take place is 31 December 2022.

Word  PDF

Version 2 This unit standard was replaced by unit standard 31868.

28374 Unit Standard 5 Credits

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People credited with this unit standard are able to demonstrate understanding of: - considerations and processes for life and health insurance policy issue, maintenance, and claims, and - the considerations and relevant issues for a life and health insurance review.

Standard-setting body:

Ringa Hora Services Workforce Development Council The Skills Organisation

Demonstrate understanding of investment concepts and the associated regulatory environment
This standard is expiring. The last date for assessment to take place is 31 December 2022.

Word  PDF

Version 2 This unit standard and unit standard 28376 were replaced by unit standard 31859 and unit standard 31862.

28375 Unit Standard 5 Credits

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People credited with this unit standard are able to: - demonstrate understanding of investment asset classes, financial instruments, and investment services and how they are utilised in developing or implementing investment strategies - demonstrate understanding of portfolio construction techniques - demonstrate understanding of the concept of investment risk and return and its relevance to developing or implementing investment strategies and - demonstrate knowledge of the legislative and regulatory framework applicable to the investment sector.

Standard-setting body:

Ringa Hora Services Workforce Development Council The Skills Organisation

Demonstrate understanding of investment assets and apply appropriate assets to meet identified investment objectives
This standard is expiring. The last date for assessment to take place is 31 December 2022.

Word  PDF

Version 2 This unit standard and unit standard 28375 were replaced by unit standard 31859 and unit standard 31862.

28376 Unit Standard 10 Credits

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People credited with this unit standard are able to demonstrate: - understanding of investment assets and services, and - the application of financial and non-financial investment assets and services to meet identified investment objectives.

Standard-setting body:

Ringa Hora Services Workforce Development Council The Skills Organisation

Demonstrate and apply understanding of investment analysis techniques used to test against predetermined requirements
This standard is expiring. The last date for assessment to take place is 31 December 2022.

Word  PDF

Version 2

28377 Unit Standard 10 Credits

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People credited with this unit standard are able to demonstrate: - understanding and application of quantitative analysis techniques - application of the outcome of quantitative analysis to determine whether an analysed option meets predetermined requirements, and - understanding of qualitative factors that may be relevant in investment analysis.

Standard-setting body:

Ringa Hora Services Workforce Development Council The Skills Organisation

Demonstrate understanding of key terms and conditions of KiwiSaver and how they apply to typical client situations
This standard is expiring. The last date for assessment to take place is 31 December 2022.

Word  PDF

Version 2

28378 Unit Standard 5 Credits

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People credited with this unit standard are able to demonstrate understanding of key terms and conditions of KiwiSaver and how they apply to typical client situations.

Standard-setting body:

Ringa Hora Services Workforce Development Council The Skills Organisation

Demonstrate understanding of KiwiSaver investment concepts and quantify retirement saving goals
This standard is expiring. The last date for assessment to take place is 31 December 2022.

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Version 2

28379 Unit Standard 5 Credits

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People credited with this unit standard are able to: - demonstrate understanding of investment concepts applicable to KiwiSaver schemes, and - quantify retirement saving goals.

Standard-setting body:

Ringa Hora Services Workforce Development Council The Skills Organisation

Demonstrate understanding of personal lending concepts, and associated organisational and regulatory requirements
This standard is expiring. The last date for assessment to take place is 31 December 2022.

Word  PDF

Version 2 This unit standard was replaced by unit standard 31880.

28380 Unit Standard 5 Credits

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People credited with this unit standard are able to: - demonstrate knowledge of the legislative and regulatory framework applicable to the provision of personal lending services - explain key lending concepts and their relevance to typical personal lending situations and - demonstrate understanding of typical organisational policies and frameworks relating to personal lending.

Standard-setting body:

Ringa Hora Services Workforce Development Council The Skills Organisation

Demonstrate understanding of personal lending products and the borrowing needs they meet
This standard is expiring. The last date for assessment to take place is 31 December 2022.

Word  PDF

Version 2

28381 Unit Standard 5 Credits

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People credited with this unit standard are able to demonstrate understanding of personal lending products and the borrowing needs they meet.

Standard-setting body:

Ringa Hora Services Workforce Development Council The Skills Organisation

Develop personal lending solutions to meet lending framework requirements and process a personal loan application

Word  PDF

Version 2

28382 Unit Standard 5 Credits

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People credited with this unit standard are able to: - develop personal lending solutions for a client with reference to the lending frameworks; - explain matters relating to borrowers, security assets, and loan guarantees; and - process a personal loan application.

Consent & Moderation Requirements:

CMR 3 Word PDF

Standard-setting body:

Ringa Hora Services Workforce Development Council The Skills Organisation

Demonstrate understanding of residential property lending and associated organisational and regulatory requirements
This standard is expiring. The last date for assessment to take place is 31 December 2022.

Word  PDF

Version 2 This unit standard was replaced by unit standard 31875.

28383 Unit Standard 5 Credits

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People credited with this unit standard are able to: - demonstrate knowledge of the legislative and regulatory framework applicable to the provision of residential property lending services - explain key lending concepts and their relevance to typical residential property lending situations, and - demonstrate understanding of typical organisational policies and frameworks.

Standard-setting body:

Ringa Hora Services Workforce Development Council The Skills Organisation

Demonstrate understanding of residential property lending products and the borrowing needs they meet
This standard is expiring. The last date for assessment to take place is 31 December 2022.

Word  PDF

Version 2

28384 Unit Standard 5 Credits

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People credited with this unit standard are able to demonstrate understanding of residential property lending products and the borrowing needs they meet.

Standard-setting body:

Ringa Hora Services Workforce Development Council The Skills Organisation

Demonstrate and apply knowledge of market factors and key concepts affecting residential property to meet client needs

Word  PDF

Version 2

28385 Unit Standard 5 Credits

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People credited with this unit standard are able to: - demonstrate knowledge of the effects of economic, political, demographic, and geographic factors on the residential property market; - explain key residential property concepts that impact property values and availability of lending; and - apply knowledge of market factors and key lending concepts to meet client residential property borrowing needs.

Consent & Moderation Requirements:

CMR 3 Word PDF

Standard-setting body:

Ringa Hora Services Workforce Development Council The Skills Organisation

Develop financial solutions to meet the needs of residential property borrowers and apply a loan application process
This standard is expiring. The last date for assessment to take place is 31 December 2022.

Word  PDF

Version 2

28386 Unit Standard 5 Credits

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People credited with this unit standard are able to: - develop solutions for residential property lending, and - apply the residential property lending application process.

Standard-setting body:

Ringa Hora Services Workforce Development Council The Skills Organisation

Demonstrate understanding of trustee concepts, legislation, and regulations
This standard is expiring. The last date for assessment to take place is 31 December 2022.

Word  PDF

Version 2 This unit standard was replaced by unit standard 31887.

28387 Unit Standard 10 Credits

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People credited with this unit standard are able to demonstrate understanding of: - the special status of a trustee and the application of this in the performance of trustee roles - the implications of the unique nature of individual trustee appointments - the purpose and establishment requirements of trustee products and services, and - the legislative and regulatory framework applicable to the provision of trustee services.

Standard-setting body:

Ringa Hora Services Workforce Development Council The Skills Organisation

Outline the relationships between trustee products and individuals' needs
This standard is expiring. The last date for assessment to take place is 31 December 2022.

Word  PDF

Version 2 This unit standard was replaced by unit standard 31889.

28388 Unit Standard 15 Credits

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People credited with this unit standard are able to demonstrate: - knowledge of trustee products and services and the needs they meet - understanding of investment asset classes, financial instruments, and investment services that are used in the ordinary course of managing trustee appointments - understanding of portfolio construction techniques, and - understanding of the concept of investment risk and return and its relevance to developing or implementing investment strategies.

Standard-setting body:

Ringa Hora Services Workforce Development Council The Skills Organisation

Demonstrate the administrative responsibilities required under a trustee appointment

Word  PDF

Version 2

28389 Unit Standard 5 Credits

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People credited with this unit standard are able to administer: - a non complex deceased estate; - an intestate deceased estate; - a non complex trust; - property pursuant to an enduring power of attorney; and - property appointments made under court order.

Consent & Moderation Requirements:

CMR 3 Word PDF

Standard-setting body:

Ringa Hora Services Workforce Development Council The Skills Organisation

Demonstrate and apply knowledge of financial services legislation, good conduct, professionalism, and Six Step Process

Word  PDF

Version 1

31855 Unit Standard 10 Credits

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People credited with this unit standard are able to: - demonstrate knowledge of the background to the financial services regulatory environment and its framework; - demonstrate and apply knowledge of legislation and regulations and their impact in a general financial services context; - apply good conduct and the principles of professionalism in a general financial services context; and - demonstrate knowledge of the financial advice Six Step Process.

Consent & Moderation Requirements:

CMR 3 Word PDF

Standard-setting body:

Ringa Hora Services Workforce Development Council The Skills Organisation

Demonstrate and apply knowledge of the financial services sector to provide financial advice solutions

Word  PDF

Version 1 This unit standard and unit standard 31857 replaced unit standard 28366.

31856 Unit Standard 8 Credits

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People credited with this unit standard are able to: - demonstrate knowledge of financial markets, systems, and market participants; - demonstrate knowledge of financial products and services; and - apply knowledge of financial markets, systems, participants, and services and products to provide financial advice solutions in a general financial services context.

Consent & Moderation Requirements:

CMR 3 Word PDF

Standard-setting body:

Ringa Hora Services Workforce Development Council The Skills Organisation

Demonstrate and apply knowledge of key factors in the economic environment to provide financial advice solutions

Word  PDF

Version 1 This unit standard and unit standard 31856 replaced unit standard 28366.

31857 Unit Standard 7 Credits

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People credited with this unit standard are able to: - demonstrate knowledge of key factors in the economic environment that impact participants in the financial services sector; and - apply knowledge of key factors in the economic environment to provide financial advice solutions.

Consent & Moderation Requirements:

CMR 3 Word PDF

Standard-setting body:

Ringa Hora Services Workforce Development Council The Skills Organisation

Interpret and explain provisions in the regulatory framework in a financial advice services context

Word  PDF

Version 1

31858 Unit Standard 10 Credits

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People credited with this unit standard are able to: - interpret and explain legislation and regulations applicable to financial advice and financial advice services; - interpret financial services consumer legislation and financial services compliance legislation in a general financial services context; - interpret the Code of Professional Conduct for Financial Advice Services; and - explain legislation and regulations applicable to complaints and disputes handling processes.

Consent & Moderation Requirements:

CMR 3 Word PDF

Standard-setting body:

Ringa Hora Services Workforce Development Council The Skills Organisation

Demonstrate and apply knowledge of the investment services environment and concepts

Word  PDF

Version 1 This unit standard and unit standard 31862 replaced unit standard 28375 and unit standard 28376.

31859 Unit Standard 5 Credits

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People credited with this unit standard are able to: - explain and apply knowledge of the regulatory framework when providing investment services; - explain key roles in investment organisations; - explain portfolio management techniques; and - demonstrate and apply knowledge of the concept of investment risk and return.

Consent & Moderation Requirements:

CMR 3 Word PDF

Standard-setting body:

Ringa Hora Services Workforce Development Council The Skills Organisation

Gather and analyse information to determine client investment needs

Word  PDF

Version 1

31861 Unit Standard 7 Credits

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People credited with this unit standard are able to: - gather client information to determine client investment needs; and - analyse client information to determine any potential impacts on client investment needs.

Consent & Moderation Requirements:

CMR 3 Word PDF

Standard-setting body:

Ringa Hora Services Workforce Development Council The Skills Organisation

Demonstrate and apply knowledge of investment assets, services, and financial instruments to meet client needs

Word  PDF

Version 1 This unit standard and unit standard 31859 replaced unit standard 28375 and unit standard 28376.

31862 Unit Standard 8 Credits

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People credited with this unit standard are able to: - demonstrate knowledge of investment asset classes, financial instruments, and investment services; - apply knowledge of investment assets and services to meet client needs; and - apply knowledge of client and adviser circumstances that are relevant to creating investment solutions that meet client needs.

Consent & Moderation Requirements:

CMR 3 Word PDF

Standard-setting body:

Ringa Hora Services Workforce Development Council The Skills Organisation

Demonstrate and apply knowledge of economic factors to provide investment solutions

Word  PDF

Version 1

31863 Unit Standard 5 Credits

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People credited with this unit standard are able to: - demonstrate knowledge of economic factors that impact investor perceptions; - demonstrate knowledge of economic factors that impact investment products; and - apply knowledge of economic factors that impact investor perceptions and products to provide investment solutions to clients.

Consent & Moderation Requirements:

CMR 3 Word PDF

Standard-setting body:

Ringa Hora Services Workforce Development Council The Skills Organisation

Provide advice in an investment context using the Six Step Process

Word  PDF

Version 1

31864 Unit Standard 5 Credits

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People credited with this unit standard are able to provide advice in an investment context using the Six Step Process.

Consent & Moderation Requirements:

CMR 3 Word PDF

Standard-setting body:

Ringa Hora Services Workforce Development Council The Skills Organisation

Demonstrate and apply knowledge of the life, disability, and health insurance services environment and concepts

Word  PDF

Version 1

31865 Unit Standard 5 Credits

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People credited with this unit standard are able to: - explain and apply knowledge of the regulatory framework when providing life, disability, and health insurance services; - explain key roles in life, disability, and health insurance organisations; - demonstrate knowledge of risk types and key life, disability, and health insurance principles and concepts; and - apply risk assessment and risk management approaches to life, disability, and health insurance situations.

Consent & Moderation Requirements:

CMR 3 Word PDF

Standard-setting body:

Ringa Hora Services Workforce Development Council The Skills Organisation

Gather and analyse information to determine client life, disability, and health insurance needs

Word  PDF

Version 1

31866 Unit Standard 7 Credits

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People credited with this unit standard are able to: - gather client information to determine personal life, disability, and health insurance needs; and - analyse client information to determine any potential impacts on client life, disability, and health insurance needs.

Consent & Moderation Requirements:

CMR 3 Word PDF

Standard-setting body:

Ringa Hora Services Workforce Development Council The Skills Organisation

Apply knowledge of life, disability, and health insurance products and services to meet client needs

Word  PDF

Version 1 This unit standard replaced unit standard 28373.

31867 Unit Standard 8 Credits

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People credited with this unit standard are able to: - apply knowledge of life, disability, and health insurance products and services to meet client needs; and - apply knowledge of client and adviser circumstances that are relevant to creating life, disability, and health insurance solutions that meet client needs.

Consent & Moderation Requirements:

CMR 3 Word PDF

Standard-setting body:

Ringa Hora Services Workforce Development Council The Skills Organisation

Demonstrate and apply knowledge of administrative processes to provide life, disability, and health insurance services

Word  PDF

Version 1 This unit standard replaced unit standard 28374.

31868 Unit Standard 5 Credits

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People credited with this unit standard are able to: - demonstrate knowledge of the administrative processes required for life, disability, and health insurance policies; and - apply knowledge of the administrative processes required for life, disability, and health insurance policies.

Consent & Moderation Requirements:

CMR 3 Word PDF

Standard-setting body:

Ringa Hora Services Workforce Development Council The Skills Organisation

Provide advice in a life, disability, and health insurance context using the Six Step Process

Word  PDF

Version 1

31869 Unit Standard 5 Credits

View Education Organisations with Consent to Assess  »

People credited with this unit standard are able to provide advice in a life, disability, and health insurance context using the Six Step Process.

Consent & Moderation Requirements:

CMR 3 Word PDF

Standard-setting body:

Ringa Hora Services Workforce Development Council The Skills Organisation

Demonstrate and apply knowledge of the general insurance services environment and concepts

Word  PDF

Version 1

31870 Unit Standard 5 Credits

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People credited with this unit standard are able to: - explain and apply knowledge of the regulatory framework when providing general insurance services; - explain key roles in general insurance organisations; - demonstrate knowledge of risk types and key general insurance principles and concepts; and - apply risk assessment and risk management approaches to general insurance situations.

Consent & Moderation Requirements:

CMR 3 Word PDF

Standard-setting body:

Ringa Hora Services Workforce Development Council The Skills Organisation

Gather and analyse information to determine client general insurance needs

Word  PDF

Version 1

31871 Unit Standard 7 Credits

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People credited with this unit standard are able to: - gather client information to determine client general insurance needs; and - analyse client information to determine any potential impacts on client''s general insurance.

Consent & Moderation Requirements:

CMR 3 Word PDF

Standard-setting body:

Ringa Hora Services Workforce Development Council The Skills Organisation

Apply knowledge of general insurance products and services to meet client needs

Word  PDF

Version 1 This unit standard replaced unit standard 28369.

31872 Unit Standard 8 Credits

View Education Organisations with Consent to Assess  »

People credited with this unit standard are able to: - apply knowledge of general insurance products and services to meet client needs; and - apply knowledge of client and adviser circumstances that are relevant to creating general insurance solutions that meet client needs.

Consent & Moderation Requirements:

CMR 3 Word PDF

Standard-setting body:

Ringa Hora Services Workforce Development Council The Skills Organisation

Demonstrate and apply knowledge of administrative processes to provide general insurance services

Word  PDF

Version 1 This unit standard replaced unit standard 28370.

31873 Unit Standard 5 Credits

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People credited with this unit standard are able to: - demonstrate knowledge of the administrative processes required for general insurance policies; and - apply knowledge of the administrative processes required for general insurance policies.

Consent & Moderation Requirements:

CMR 3 Word PDF

Standard-setting body:

Ringa Hora Services Workforce Development Council The Skills Organisation

Provide advice in a general insurance context using the Six Step Process

Word  PDF

Version 1

31874 Unit Standard 5 Credits

View Education Organisations with Consent to Assess  »

People credited with this unit standard are able to provide advice in a general insurance context using the Six Step Process.

Consent & Moderation Requirements:

CMR 3 Word PDF

Standard-setting body:

Ringa Hora Services Workforce Development Council The Skills Organisation

Demonstrate and apply knowledge of the residential property lending services environment and concepts

Word  PDF

Version 1 This unit standard replaced unit standard 28383.

31875 Unit Standard 5 Credits

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People credited with this unit standard are able to: - explain and apply knowledge of the regulatory framework when providing residential property lending services; - explain key roles in residential property lending organisations; - explain key lending concepts and their relevance to typical residential property lending situations; and - demonstrate knowledge of lending frameworks related to residential property lending.

Consent & Moderation Requirements:

CMR 3 Word PDF

Standard-setting body:

Ringa Hora Services Workforce Development Council The Skills Organisation

Gather and analyse information to determine client residential property borrowing needs

Word  PDF

Version 1

31876 Unit Standard 7 Credits

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People credited with this unit standard are able to: - gather client information to determine client residential property borrowing needs; and - analyse client information to determine any potential impacts on client residential property borrowing needs.

Consent & Moderation Requirements:

CMR 3 Word PDF

Standard-setting body:

Ringa Hora Services Workforce Development Council The Skills Organisation

Apply knowledge of residential property lending products and services to meet needs and process a loan application

Word  PDF

Version 1

31877 Unit Standard 8 Credits

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People credited with this unit standard are able to: - apply knowledge of residential property lending products and services to develop solutions that meet client residential property lending needs; - apply knowledge of client and adviser circumstances that are relevant to creating residential property lending solutions that meet client needs; and - process a residential property loan application.

Consent & Moderation Requirements:

CMR 3 Word PDF

Standard-setting body:

Ringa Hora Services Workforce Development Council The Skills Organisation

Provide advice in a residential property lending context using the Six Step Process

Word  PDF

Version 1

31879 Unit Standard 5 Credits

View Education Organisations with Consent to Assess  »

People credited with this unit standard are able to provide advice in a residential property lending context using the Six Step Process

Consent & Moderation Requirements:

CMR 3 Word PDF

Standard-setting body:

Ringa Hora Services Workforce Development Council The Skills Organisation

Demonstrate and apply knowledge of the personal lending services environment and concepts

Word  PDF

Version 1 This unit standard replaced unit standard 28380.

31880 Unit Standard 5 Credits

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People credited with this unit standard are able to: - explain and apply knowledge of the regulatory framework when providing personal lending services; - explain key roles in personal lending organisations; - explain key lending concepts and their relevance to typical personal lending situations; and - demonstrate knowledge of lending frameworks relating to personal lending.

Consent & Moderation Requirements:

CMR 3 Word PDF

Standard-setting body:

Ringa Hora Services Workforce Development Council The Skills Organisation

Gather and analyse information and apply knowledge of products to meet personal borrowing needs

Word  PDF

Version 1

31881 Unit Standard 10 Credits

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People credited with this unit standard are able to: - gather client information to identify client personal borrowing needs; - analyse and evaluate the financial situation of clients for personal lending; and - apply knowledge of personal lending products to meet client personal borrowing needs.

Consent & Moderation Requirements:

CMR 3 Word PDF

Standard-setting body:

Ringa Hora Services Workforce Development Council The Skills Organisation

Provide advice in a personal lending context using the Six Step Process

Word  PDF

Version 1

31882 Unit Standard 5 Credits

View Education Organisations with Consent to Assess  »

People credited with this unit standard are able to provide advice in a personal lending context using the Six Step Process.

Consent & Moderation Requirements:

CMR 3 Word PDF

Standard-setting body:

Ringa Hora Services Workforce Development Council The Skills Organisation

Demonstrate and apply knowledge of the banking services environment and concepts

Word  PDF

Version 1 This unit standard replaced unit standard 28359 and unit standard 28361.

31883 Unit Standard 5 Credits

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People credited with this unit standard are able to: - explain and apply knowledge of the regulatory framework when providing banking services; - explain key roles and concepts related to banking organisations; - demonstrate knowledge of the role boundaries that exist in banking organisations to meet risk management and compliance requirements; and - demonstrate knowledge of the diversity of financial institutions operating in the banking sector.

Consent & Moderation Requirements:

CMR 3 Word PDF

Standard-setting body:

Ringa Hora Services Workforce Development Council The Skills Organisation

Gather and analyse information to determine client banking needs

Word  PDF

Version 1

31884 Unit Standard 7 Credits

View Education Organisations with Consent to Assess  »

People credited with this unit standard are able to: - gather client information to determine client banking needs; and - analyse client information to determine any potential impacts on client banking needs.

Consent & Moderation Requirements:

CMR 3 Word PDF

Standard-setting body:

Ringa Hora Services Workforce Development Council The Skills Organisation

Apply knowledge of banking products and services to meet client needs

Word  PDF

Version 1 This unit standard replaced unit standard 28360.

31885 Unit Standard 8 Credits

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People credited with this unit standard are able to: - apply knowledge of products and services to meet client banking needs; and - apply knowledge of client and adviser circumstances that are relevant to creating banking solutions that meet client needs.

Consent & Moderation Requirements:

CMR 3 Word PDF

Standard-setting body:

Ringa Hora Services Workforce Development Council The Skills Organisation

Provide advice in a banking context using the Six Step Process

Word  PDF

Version 1

31886 Unit Standard 5 Credits

View Education Organisations with Consent to Assess  »

People credited with this unit standard are able to provide advice in a banking context using the Six Step Process

Consent & Moderation Requirements:

CMR 3 Word PDF

Standard-setting body:

Ringa Hora Services Workforce Development Council The Skills Organisation

Demonstrate and apply knowledge of the trustee services environment and concepts

Word  PDF

Version 1 This unit standard replaced unit standard 28387.

31887 Unit Standard 5 Credits

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People credited with this unit standard are able to: - explain and apply knowledge of the regulatory framework and case law when providing trustee services; - explain key roles and concepts in trustee services organisations; - demonstrate knowledge of the implications of each trustee appointment being unique to the particular set of circumstances; and - demonstrate knowledge of the purpose of trustee products and services and the requirements for establishment of them.

Consent & Moderation Requirements:

CMR 3 Word PDF

Standard-setting body:

Ringa Hora Services Workforce Development Council The Skills Organisation

Gather and analyse information to determine client trustee services needs

Word  PDF

Version 1

31888 Unit Standard 7 Credits

View Education Organisations with Consent to Assess  »

People credited with this unit standard are able to: - gather client information to determine client trustee services needs; and - analyse client information to determine any potential impacts on client trustee services needs.

Consent & Moderation Requirements:

CMR 3 Word PDF

Standard-setting body:

Ringa Hora Services Workforce Development Council The Skills Organisation

Demonstrate and apply knowledge of trustee products and services to meet client needs

Word  PDF

Version 1 This unit standard replaced unit standard 28388.

31889 Unit Standard 8 Credits

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People credited with this unit standard are able to: - demonstrate and apply knowledge of trustee products and services to meet client needs; and - demonstrate knowledge of investment options and concepts that arise in the ordinary course of managing trustee appointments.

Consent & Moderation Requirements:

CMR 3 Word PDF

Standard-setting body:

Ringa Hora Services Workforce Development Council The Skills Organisation

Provide advice in a trustee services context using the Six Step Process

Word  PDF

Version 1

31890 Unit Standard 5 Credits

View Education Organisations with Consent to Assess  »

People credited with this unit standard are able to provide advice in a trustee services context using the Six Step Process.

Consent & Moderation Requirements:

CMR 3 Word PDF

Standard-setting body:

Ringa Hora Services Workforce Development Council The Skills Organisation

Data as at 27 November 2021