Education Organisation's details

Education Organisation's details

Opotiki College (Opotiki)

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This organisation may not be currently assessing standards in all areas of the DAS that are listed below. To confirm what is currently delivered and assessed, contact the organisation or visit its web site.

Sub-field consents to assess

Communication Skills (to level 5)

Outdoor Recreation (to level 4)

Domain consents to assess

Accommodation Services (to level 1)

Accounting - Generic (to level 4)

Agricultural and Horticultural Science (to level 4)

Algebra (to level 4)

Amenity Horticulture (to level 2)

Apparel Cutting and Sewing (to level 2)

Art History (to level 4)

Astronomy (to level 4)

Basic Residential Property Maintenance (to level 2)

Biblical Studies (to level 3)

Biochemistry (to level 4)

Biology (to level 4)

Building, Construction, and Allied Trades Skills (to level 3)

Business Administration Services (to level 3)

Business Information Management (to level 3)

Business Information Processing (to level 3)

Business Studies (to level 3)

Calculus (to level 4)

Chemistry (to level 4)

Chinese (to level 4)

Christian Ethics (to level 3)

Christian Leadership (to level 3)

Christian Mission (to level 3)

Christian Theological Studies (to level 3)

Christian Worship and Preaching (to level 3)

Classical Studies (to level 4)

Composites (to level 2)

Computer Management (to level 3)

Computer Operations (to level 3)

Computer Support (to level 3)

Construction and Mechanical Technologies (to level 3)

Cook Islands M?ori (to level 4)

Cook Islands Tradition and Culture (to level 3)

Cookery (to level 1)

Dance Choreography (to level 4)

Dance Performance (to level 4)

Dance Perspectives (to level 4)

Design - Computer Graphics (to level 4)

Design - Graphic Communication (to level 4)

Design and Visual Communication (to level 3)

Developing Christian Spirituality (to level 3)

Digital Technologies (to level 3)

Drama Creation (to level 4)

Drama Performance (to level 4)

Drama Studies (to level 4)

Driver Licence Class 1 (to level 2)

Earth and Space Science (to level 3)

Earth Science (to level 4)

Economics (to level 4)

Elementary Construction Skills (to level 2)

Engineering - Fabrication (to level 2)

Engineering - Materials (to level 2)

Engineering - Measurement (to level 2)

Engineering Core Skills (to level 2)

Engineering Drawing and Design (to level 2)

Engineering Machining and Toolmaking (to level 2)

English for Academic Purposes (to level 5)

English for Speakers of Other Languages (to level 5)

English Language (to level 5)

English Oral Language (to level 4)

English Visual Language (to level 4)

English Written Language (to level 4)

Entertainment and Event Technology (to level 3)

Entertainment and Event Technology and Operations (to level 3)

Environmental Education (to level 4)

Environmental Sustainability (to level 3)

Environmental Tourism M?ori (to level 3)

Family, Community and Society Studies (to level 4)

Financial Capability (to level 3)

First Aid (to level 2)

Floriculture (to level 2)

Fluid Power (to level 2)

Fluid Power - Hydraulics (to level 2)

Fluid Power - Pneumatics (to level 2)

Food and Beverage Service (to level 1)

Food Technology and Nutrition (to level 4)

French (to level 4)

Furniture and Cabinet Making (to level 2)

Furniture Making (to level 2)

Furniture Operations (to level 2)

Generic Computing (to level 4)

Generic Design (to level 3)

Generic Technology (to level 3)

Geography (to level 4)

Geometry (to level 4)

German (to level 4)

Governance of M?ori Authorities (to level 3)

Hangarau (to level 3)

Hauora (to level 3)

Hauora - W?hanga Ako (to level 3)

Health Education (to level 4)

History (to level 4)

History of Christianity (to level 3)

Home and Life Sciences - Textile Technology (to level 4)

Home Economics (to level 3)

Hospitality - Foundation Skills (to level 2)

Hospitality Operations (to level 1)

Indonesian (to level 4)

Japanese (to level 4)

Kaupapa Hauora (to level 3)

Korean (to level 4)

K?rero (to level 4)

Latin (to level 4)

Lea Faka-Tonga (to level 4)

Legal Studies (to level 4)

Macro Economics (to level 4)

Maintenance and Diagnostics in Mechanical Engineering (to level 2)

Making Music (to level 4)

Mana Whakairo (to level 4)

Manaaki Marae - Takat? Kai (to level 3)

Manaaki Marae - Wh?ngai Manuhiri (to level 3)

Manufacturing Pathways Skills (to level 3)

M?ori Environmental Management (to level 3)

M?ori Environmental Practices (to level 3)

M?ori Geography (to level 4)

M?ori Management - Generic (to level 3)

M?ori Performance (to level 4)

M?ori Performing Arts Creation (to level 3)

M?tauranga Raranga (to level 2)

Mathematical Processes (to level 4)

Mathematical Studies (to level 4)

Measurement (to level 4)

Mechanical Assembly (to level 2)

Mechanical Engineering Technology (to level 2)

Media Studies (to level 4)

Metal Casting (to level 2)

Micro Economics (to level 4)

Microbiology (to level 4)

Molecular Biology (to level 4)

Motor Industry - Introductory Skills (to level 3)

Music Studies (to level 4)

Music Technology (to level 4)

New M?ori Dance (to level 3)

New M?ori Music (to level 3)

New Zealand Sign Language (to level 4)

Ng? K?rero o Neher? (to level 3)

Ng? Tikanga P?p?ho M?ori (to level 3)

Ng? Toi (to level 3)

Niue Arts (to level 4)

Niue Crafts (to level 4)

Niue Music (to level 4)

Niue Tradition and Culture (to level 4)

Number (to level 4)

Nursery Production (to level 2)

Pacific Change and Development (to level 3)

Pacific Indigenous Knowledge (to level 3)

Pacific Societies (to level 3)

P?ngarau (to level 4)

P?ngarau (to level 3)

P?nui (to level 4)

Performing Arts Technology (to level 4)

Personal Financial Management (to level 3)

Pest Control (to level 2)

Physical Education (to level 4)

Physics (to level 4)

Plant Pest, Weed, and Disease Control (to level 2)

Practical Art (to level 4)

Preliminary Journalism Skills (to level 3)

Probability (to level 4)

Processing Technologies (to level 3)

Production Horticulture (to level 2)

Psychology (to level 4)

P?taiao (to level 4)

P?taiao (to level 3)

Quantitative Methods (to level 4)

Raranga (to level 2)

Samoan (to level 4)

Science - Core (to level 4)

Self-Management (to level 4)

Service Sector - Core Skills (to level 3)

Social and Cooperative Skills (to level 4)

Social Studies (to level 4)

Sociology (to level 4)

Software Development - Design (to level 3)

Software Development - Multimedia (to level 3)

Software Development - Programming (to level 3)

Software Development - System Assurance and Documentation (to level 3)

Spanish (to level 4)

Sports Practice (to level 4)

Sports Skills (to level 4)

Statistics (to level 4)

Supported Learning - Personal, Community and Work Skills (to level 4)

Supported Learning - Work and Community Skills (to level 4)

T?niko (to level 2)

Taonga (to level 2)

Taonga Puoro (to level 3)

Te Aho Wahine (to level 3)

Te Ao Haka (to level 4)

Te Ara Nunumi - ?-Kiko (to level 3)

Te Ara Nunumi - ?-Mahara (to level 3)

Te Ara Nunumi - ?-Wairua (to level 3)

Te Ara Tauira Whakairo (to level 4)

Te M?tauranga M?ori Wh?nui (to level 3)

Te Mau R?kau (to level 3)

Te Parawhakawai (to level 3)

Te Rangatiratanga Mau R?kau (to level 3)

Te Reo Rangatira (to level 3)

Te Whakamahi Whenua (to level 3)

Te Whakatangi (to level 3)

Te Whakat?nanatanga (to level 3)

Technology - General Education (to level 4)

Text and Information Management - Generic (to level 3)

Tikanga ?-Iwi (to level 3)

Tikanga Concepts (to level 3)

Tikanga Issues (to level 3)

Tikanga Practices (to level 3)

Tikanga-?-Iwi (to level 4)

Toi Whakairo (to level 4)

Tourism M?ori Practices (to level 3)

Trigonometry (to level 4)

Tuhituhi (to level 4)

Understanding Religion (to level 3)

Vagahau Niue (to level 4)

Vegetable Production (to level 2)

Visitor Services (to level 2)

W?hi Tapu (to level 3)

Welding (to level 2)

Whakaraupapa Whakairo (to level 4)

Whakarongo (to level 4)

Wh?nau Ora (to level 3)

Wh?riki (to level 2)

Whatu (to level 2)

Work and Study Skills (to level 4)

Standard consents to assess

Adventure Based Learning

24665 Facilitate adventure programmes for the personal and social development of the participants (level 5) View details »

24667 Instruct a programme using high ropes course activities (level 5) View details »

24666 Instruct a programme using low ropes course activities (level 5) View details »

24664 Respond to non-routine situations and perform rescues when using high ropes courses (level 5) View details »

Aircraft Operation

423 Work with helicopters (level 3) View details »

Amenity Horticulture

1667 Use and maintain small, powered amenity machinery and equipment (level 3) View details »

Automotive Administration

248 Demonstrate knowledge of apprenticeship training agreements and negotiation (level 2) View details »

Automotive Electrical and Electronics

30563 Demonstrate knowledge of automotive charging and starting systems (level 3) View details »

30574 Demonstrate knowledge of ignition systems (level 3) View details »

30571 Demonstrate knowledge of the principles and testing of automotive electrical circuits (level 3) View details »

233 Service a lead-acid automotive battery (level 2) View details »

30556 Service an automotive battery (level 3) View details »

Automotive Fuel Systems and Exhaust

30436 Demonstrate knowledge of an electronic fuel injection (EFI) system (level 3) View details »

Automotive Preventive Maintenance

229 Identify the general locations and functions of motor vehicle systems and main components (level 2) View details »

21690 Perform general servicing checks on a motor vehicle (level 2) View details »

21869 Remove and refit road wheels on a vehicle (level 2) View details »

21716 Select and apply lubricants and sealants for automotive and related industry applications (level 2) View details »

Automotive Workshop Engineering

21671 Carry out general engineering tasks in the motor industry (level 2) View details »

30570 Demonstrate knowledge of welding in the motor industry (level 3) View details »

21859 Select and use hand tools and workshop equipment for an automotive application (level 2) View details »

21684 Use a MIG welding plant in the motor industry (level 3) View details »

21685 Use the oxyacetylene welding process in the automotive industry (level 2) View details »

Business Administration Services

21866 Demonstrate and apply knowledge to provide medical administration services (level 4) View details »

21867 Process medical records and related information using a computerised patient database (level 4) View details »

Business Information Processing

109 Apply text processing skills to produce specialist documents (level 4) View details »

113 Produce business or organisational information using advanced word processing functions (level 4) View details »

106 Transcribe dictation at 100 words per minute (wpm) (level 4) View details »

Canoeing - Kayaking

19431 Complete a one-day and a multi-day sea kayaking trip with peers in close proximity to landing sites (level 4) View details »

19430 Demonstrate knowledge of and maintain equipment used for sea kayaking (level 3) View details »

19429 Demonstrate rescue procedures for sea kayaking in close proximity to landing sites (level 4) View details »

19432 Demonstrate sea kayaking skills on open water (level 4) View details »

489 Demonstrate sea kayaking skills on sheltered or slow-moving water (level 2) View details »

19428 Prepare for sea kayaking and demonstrate sea kayaking skills in sheltered sea conditions (level 3) View details »

20128 Roll a sea kayak (level 2) View details »

Carpentry

13002 Demonstrate knowledge of timber use in construction (level 3) View details »

12997 Demonstrate knowledge of working safely in construction (level 3) View details »

24378 Make calculations for carpentry (level 3) View details »

22145 Store and prepare materials for use on construction sites (level 3) View details »

Carpentry Theory

12998 Demonstrate knowledge of carpentry hand tools (level 3) View details »

13000 Demonstrate knowledge of portable power tools used on construction sites (level 3) View details »

12999 Demonstrate knowledge of timber machining equipment used on construction sites (level 3) View details »

Civil Defence Operation

528 Demonstrate survival techniques for a Civil Defence emergency (level 2) View details »

Community Support Services

27833 Support people to use assistive equipment and move in a health or wellbeing setting (level 3) View details »

Cookery

13284 Clean food production areas and equipment (level 2) View details »

22234 Compare characteristics of international dishes and prepare and present international dishes (level 2) View details »

13272 Cook food items by baking (level 2) View details »

13273 Cook food items by boiling (level 2) View details »

13271 Cook food items by frying (level 2) View details »

13276 Cook food items by grilling (level 2) View details »

13274 Cook food items by poaching (level 2) View details »

13278 Cook food items by roasting (level 2) View details »

13275 Cook food items by steaming (level 2) View details »

13343 Demonstrate knowledge of nutrition in commercial catering (level 3) View details »

13344 Demonstrate knowledge of the characteristics of cookery methods and their applications in commercial catering (level 2) View details »

13285 Handle and maintain knives in a commercial kitchen (level 2) View details »

13316 Prepare and cook basic pasta dishes in a commercial kitchen (level 3) View details »

13300 Prepare and cook basic stocks, sauces, and soups in a commercial kitchen (level 3) View details »

13314 Prepare and cook egg dishes in a commercial kitchen (level 3) View details »

13331 Prepare and cook pickles, chutneys, and preserves in a commercial kitchen (level 3) View details »

13315 Prepare and cook rice and farinaceous dishes in a commercial kitchen (level 3) View details »

30916 Prepare and present basic hot and cold canap?s in a commercial kitchen (level 3) View details »

13281 Prepare and present basic sandwiches for service (level 2) View details »

13283 Prepare and present salads for service (level 2) View details »

13280 Prepare fruit and vegetable cuts in a commercial kitchen (level 2) View details »

13282 Prepare, assemble, and present complex sandwiches for service in a commercial kitchen (level 3) View details »

Distribution

11973 Demonstrate knowledge of loss prevention techniques in a distribution facility (level 2) View details »

28497 Demonstrate technical knowledge of distribution facility operations (level 3) View details »

11985 Handle hazardous goods safely under supervision in a distribution facility (level 2) View details »

28501 Package goods in a retail or distribution facility (level 3) View details »

28502 Pick and assemble goods for dispatch in a retail or distribution facility (level 3) View details »

Early Childhood: Educational Theory and Practice

29853 Demonstrate knowledge of health issues and services available to protect and enhance the wellbeing of young children (level 2) View details »

29852 Demonstrate knowledge of the basic needs and nutrition that support young children's holistic wellbeing and development (level 2) View details »

29866 Demonstrate knowledge of, apply and reflect on age-related nutrition needs for a child in an ECE service (level 3) View details »

29856 Describe and demonstrate care practices for infants and toddlers (level 2) View details »

29865 Describe and reflect on practices to protect and promote the health and holistic wellbeing of children in an ECE service (level 3) View details »

29855 Describe attachment relationships and strategies used to support transitions for young children (level 2) View details »

29857 Describe patterns of development and learning for young children (level 2) View details »

29854 Describe personal and environmental hygiene and safety practices for the care of young children (level 2) View details »

29860 Describe strategies and practices used to develop positive relationships and to guide behaviour in young children (level 2) View details »

26707 Describe the value of play and create resources for children's development and learning in an ECE service (level 3) View details »

26708 Develop respectful, reciprocal and responsive relationships with children in an ECE service (level 3) View details »

29863 Develop, implement and evaluate a learning plan based on observation of a child in an ECE service (level 3) View details »

29858 Provide and reflect on the value of play experiences for a child's development and learning (level 2) View details »

Early Childhood: Family, Wh?nau, Community, and Society

29867 Demonstrate knowledge of diverse wh?nau/families and use a range of effective communication strategies in an ECE service (level 3) View details »

29870 Demonstrate knowledge of te Tiriti o Waitangi, legislation and organisations relevant to ECE services in New Zealand (level 3) View details »

29871 Describe and compare a range of ECE services and philosophies in Aotearoa New Zealand (level 3) View details »

29859 Describe values and beliefs that inform own personal approach to the learning and care of young children (level 2) View details »

29861 Identify and describe agencies/services available in the community to support young children and families (level 2) View details »

Early Childhood: Professional Practice

29869 Demonstrate knowledge of ethical responsibility to guide practice in an ECE service (level 3) View details »

29868 Demonstrate professional behaviour and manage personal health and wellbeing in an ECE service (level 3) View details »

Engineering - Materials

29550 Demonstrate basic knowledge of common engineering metals (level 2) View details »

20799 Demonstrate knowledge of common engineering metals (level 3) View details »

Engines

243 Carry out basic tuning on a four stroke petrol engine under supervision (level 2) View details »

21688 Demonstrate knowledge of disassembling and reassembling a four stroke multi-cylinder engine (level 2) View details »

30477 Demonstrate knowledge of petrol and diesel engines (level 3) View details »

244 Disassemble and reassemble a four stroke multi-cylinder engine to a running state (level 2) View details »

21691 Disassemble and reassemble a single cylinder or multi-cylinder four-stroke engine under supervision (level 2) View details »

First Aid

6400 Manage first aid in an emergency situation (level 3) View details »

6401 Provide first aid (level 2) View details »

Fitness Education

505 Manage personal physical fitness with guidance (level 1) View details »

Food and Beverage Service

17284 Demonstrate knowledge of coffee origin and production (level 3) View details »

17285 Demonstrate knowledge of commercial espresso coffee equipment and prepare espresso beverages under supervision (level 2) View details »

18497 Demonstrate knowledge of culinary products, terms, and food preparation methods (level 3) View details »

14440 Prepare and clear areas for counter food service for a commercial hospitality establishment (level 2) View details »

14434 Prepare and clear areas for table service for a commercial hospitality establishment (level 2) View details »

17288 Prepare and present espresso beverages for service (level 3) View details »

17287 Prepare and present filtered coffee for service (level 2) View details »

17286 Prepare and present pressed coffee for service (level 2) View details »

14425 Prepare and serve hot and cold non-alcoholic drinks for a commercial hospitality establishment (level 2) View details »

22428 Prepare and serve tea (level 2) View details »

14441 Provide cafe counter service in a hospitality establishment (level 3) View details »

14436 Provide table service for a commercial hospitality establishment (level 2) View details »

Food Safety

20666 Demonstrate basic knowledge of contamination hazards and control methods used in a food business (level 2) View details »

167 Practise food safety methods in a food business under supervision (level 2) View details »

Fruit Production

816 Demonstrate knowledge of fruit production in New Zealand (level 2) View details »

Furniture and Cabinet Making

25532 Assemble non-show wood dining chair seat frames (level 2) View details »

25533 Assemble non-show wood frames (level 3) View details »

18917 Construct hand joints for furniture (level 2) View details »

2216 Interpret and confirm furniture job specifications (level 2) View details »

18915 Use fixing hardware in furniture making (level 2) View details »

Hauora

29583 From a M?ori world view describe the key elements of hinengaro, tinana, wairua and wh?nau (level 1) View details »

High Wires and High Ropes

31549 Demonstrate and apply knowledge of safety and emergency procedures for a high ropes course (level 5) View details »

Hospitality - Foundation Skills

19771 Prepare, cook and present seafood in the hospitality industry (level 2) View details »

Hospitality - Generic

14466 Demonstrate knowledge of maintaining a safe and secure environment for people in the hospitality industry (level 2) View details »

Joinery Core Skills

2549 Measure and calculate materials in the glass, joinery, or joinery related industries (level 3) View details »

2552 Set up and use fixed machinery in the joinery industry under supervision (level 2) View details »

2557 Use adhesives and sealants in the joinery industry (level 3) View details »

28227 Use tools and equipment with glass, joinery, or joinery related items (level 3) View details »

28226 Work safely in the glass, joinery, or joinery related industries (level 3) View details »

Merchandising and Marketing

11949 Create displays using supplied materials in a retail or distribution environment (level 2) View details »

11951 Present goods for sale in a retail or distribution environment (level 2) View details »

Metal Forming

19741 Demonstrate and apply knowledge of common metal forming defects and quality control (level 3) View details »

2379 Finish metal castings (level 2) View details »

2381 Inspect and repair refractory linings and crucibles used in metal forming processes (level 3) View details »

2386 Produce ceramic shell moulds for use in the investment casting process in metal casting (level 3) View details »

2382 Produce expendable wax patterns for lost wax casting method (level 2) View details »

2371 Produce metal castings using gravity die casting machine (level 2) View details »

2376 Produce moulds and cores using machines for metal casting processes (level 2) View details »

Motor Industry - Introductory Skills

29580 Demonstrate good work habits and safe work practices in the automotive industry (level 2) View details »

30478 Demonstrate knowledge of automotive lubricants (level 2) View details »

29579 Demonstrate knowledge of good work habits and safe work practices in the automotive industry (level 2) View details »

30475 Demonstrate knowledge of motor industry engineering tasks (level 2) View details »

15408 Demonstrate knowledge of motor vehicle documentation and primary systems of a vehicle (level 2) View details »

30476 Demonstrate knowledge of tools and equipment used in the motor industry (level 2) View details »

3856 Identify emergency procedures in the motor and related industries (level 3) View details »

21857 Identify the occupational areas and structure of the New Zealand motor industry (level 2) View details »

New M?ori Dance

22761 Choreograph and present new M?ori dance (level 3) View details »

Nursery Production

20560 Grow nursery crops in containers (level 3) View details »

29836 Pack and dispatch pre-graded nursery plant products and complete documentation (level 3) View details »

20565 Pack and dispatch pre-graded nursery products (level 3) View details »

20555 Prepare and use soil-less growing media (level 3) View details »

Occupational Health and Safety Practice

497 Demonstrate knowledge of workplace health and safety requirements (level 1) View details »

Outdoor Management

451 Manage risk for an outdoor recreation activity (level 5) View details »

Plant Pest, Weed, and Disease Control

21563 Demonstrate understanding of the legislation, regulations and standards for the use of agrichemicals (level 3) View details »

21560 Explain agrichemical use for primary sector applications (level 3) View details »

27208 Identify and describe plant pests, diseases, and disorders, and methods of prevention and control (level 3) View details »

27210 Identify and describe weeds, and methods of prevention and control (level 3) View details »

Primary Sector Core Skills

22174 Demonstrate knowledge of soils and fertilisers (level 2) View details »

2803 Maintain a documented work record for a primary industry operation (level 2) View details »

4 Maintain hand tools and service small engines used in a primary industry operation (level 2) View details »

Production Horticulture

22178 Demonstrate knowledge of plant processes and plant life cycles (level 3) View details »

29829 Demonstrate knowledge of plant structure, functions and processes (level 3) View details »

22189 Describe irrigation filters, and repair and maintain an irrigation system used in horticulture (level 3) View details »

22175 Describe soil properties and their effect on plant growth (level 3) View details »

12395 Install an irrigation system (level 3) View details »

29837 Palletise produce and complete documentation (level 3) View details »

29844 Stack and store produce in a coolstore or other storage facility (level 3) View details »

23358 Stack and strap packed produce onto pallets (level 3) View details »

811 Store fruit (level 2) View details »

Project Management

21336 Lead a team to achieve a project outcome (level 5) View details »

30362 Lead aspects of a project(s) under broad guidance (level 4) View details »

Public Sector Core Skills

17213 Demonstrate knowledge of a public sector code of conduct and the Protected Disclosures Act (level 3) View details »

Public Sector M?ori

14950 Describe Te Tiriti o Waitangi/Treaty of Waitangi and its application in the public sector (level 3) View details »

Retail and Distribution Core Skills

11968 Demonstrate and apply knowledge of legislation applicable to sale of goods and services (level 2) View details »

12003 Demonstrate knowledge of buying processes in a retail or distribution environment (level 3) View details »

28298 Demonstrate knowledge of cash handling in a retail environment (level 2) View details »

405 Demonstrate knowledge of consumerism (level 2) View details »

28301 Demonstrate knowledge of products and product information in a retail environment (level 2) View details »

24997 Demonstrate knowledge of theft and fraud in a retail or distribution environment (level 2) View details »

11941 Establish and maintain positive customer service interactions in a retail environment (level 2) View details »

11971 Use safe work practices in a retail environment under supervision (level 2) View details »

Retail Delicatessen

15970 Provide customer service in a delicatessen (level 2) View details »

15968 Set up and maintain delicatessen cabinets (level 3) View details »

15969 Set up and maintain delicatessen merchandising displays for pre-packaged products (level 3) View details »

Retail Produce

28108 Prepare, present, and maintain retail produce for sale (level 2) View details »

15957 Weigh, pack, and label retail produce (level 2) View details »

Sales Transactions

11938 Assist customers to select goods and/or services (level 2) View details »

28295 Demonstrate knowledge of serving customers in a retail environment (level 2) View details »

Self-Management

9696 Apply a problem-solving model (level 4) View details »

9695 Examine problem-solving models and explain associated techniques (level 3) View details »

Service Delivery

11815 Answer customer enquiries on the telephone in a wide range of contexts (level 3) View details »

11818 Demonstrate and apply product and/or service knowledge (level 3) View details »

376 Employ customer service techniques to accommodate customer behavioural styles in a workplace (level 3) View details »

62 Maintain personal presentation and a positive attitude in a workplace involving customer contact (level 2) View details »

57 Provide customer service (level 2) View details »

378 Provide customer service for international visitors (level 3) View details »

11816 Respond to customer enquiries by writing in a range of contexts (level 3) View details »

Stock Control

11966 Count and record stock in a retail or distribution environment (level 2) View details »

11962 Fill shelves in a retail or distribution environment (level 2) View details »

28500 Maintain stock in a retail or distribution facility (level 3) View details »

11972 Move goods manually and record stock movement in a retail or distribution environment (level 2) View details »

19172 Move goods using a pallet jack (level 2) View details »

404 Prepare, package, and price goods for sale (level 2) View details »

Travel

18211 Demonstrate knowledge of Australia as a tourist destination (level 3) View details »

18212 Demonstrate knowledge of New Zealand as a tourist destination (level 3) View details »

3727 Demonstrate knowledge of Pacific Island countries as visitor destinations (level 3) View details »

Tyres

21722 Balance a wheel off a vehicle in the motor industry (level 2) View details »

Upholstery

14994 Produce a cutting plan for layout of templates on upholstery fabric (level 3) View details »

Vehicle Bodywork

399 Detail and groom a vehicle (level 2) View details »

3863 Remove and replace road wheels in the motor industry (level 1) View details »

Vehicle Braking Systems

30568 Demonstrate knowledge of brake systems (level 3) View details »

Vehicle Steering and Suspension

30566 Demonstrate knowledge of steering and suspension systems (level 3) View details »

Visitor Services

18228 Demonstrate knowledge of specific New Zealand regions as tourist destinations (level 3) View details »

23766 Demonstrate knowledge of the tourism industry (level 3) View details »

24725 Describe and analyse the economic impact of tourism (level 3) View details »

23763 Describe and process retail payments in a tourism workplace (level 3) View details »

24733 Describe and promote a New Zealand tourist destination (level 3) View details »

23760 Work in a team on a tourism workplace task or project (level 3) View details »

Work and Study Skills

377 Demonstrate knowledge of diversity in workplaces (level 2) View details »

11827 Demonstrate knowledge of, and prepare to participate in, organisational change (level 3) View details »