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Your search found 138 Unit Standards
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Accommodation Services
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Casino Gaming
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Food Safety
Guest Services
Horse Trek Guiding
Hospitality - Gambling
Hospitality - Generic
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Visitor Information
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168 | Demonstrate knowledge of food contamination hazards, and control methods used in a food establishment | 4 credits | Internal | |||||
Unit standard | (87KB) (105KB) | |||||||
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3727 | Demonstrate knowledge of Pacific Island countries as visitor destinations | 5 credits | Internal | |||||
Unit standard | (94KB) (89KB) | |||||||
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3750 | Sell, process, and advise on foreign exchange for travel | 2 credits | Internal | |||||
Unit standard | (86KB) (82KB) | |||||||
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4645 | Demonstrate knowledge of maintaining a responsible drinking environment as a server in licensed premises | 2 credits | Internal | |||||
Unit standard | (89KB) (108KB) | |||||||
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9246 | Process information needed by visitors | 3 credits | Internal | |||||
Unit standard | (91KB) (109KB) | |||||||
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13282 | Prepare, assemble, and present complex sandwiches for service in a commercial kitchen | 2 credits | Internal | |||||
Unit standard | (123KB) (104KB) | |||||||
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13288 | Prepare and cook basic meat dishes in a commercial kitchen | 8 credits | Internal | |||||
Unit standard | (87KB) (87KB) | |||||||
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13293 | Prepare and cook basic vegetable dishes in a commercial kitchen | 6 credits | Internal | |||||
Unit standard | (139KB) (106KB) | |||||||
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13300 | Prepare and cook basic stocks, sauces, and soups in a commercial kitchen | 5 credits | Internal | |||||
Unit standard | (123KB) (104KB) | |||||||
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13304 | Prepare and cook basic fish dishes in a commercial kitchen | 4 credits | Internal | |||||
Unit standard | (123KB) (103KB) | |||||||
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13310 | Prepare and produce basic hot and cold dessert items in a commercial kitchen | 5 credits | Internal | |||||
Unit standard | (124KB) (104KB) | |||||||
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13314 | Prepare and cook egg dishes in a commercial kitchen | 4 credits | Internal | |||||
Unit standard | (122KB) (104KB) | |||||||
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13315 | Prepare cook, and present rice and farinaceous dishes in a commercial kitchen | 6 credits | Internal | |||||
Unit standard | (123KB) (103KB) | |||||||
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13316 | Prepare and cook basic pasta dishes in a commercial kitchen | 3 credits | Internal | |||||
Unit standard | (123KB) (103KB) | |||||||
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13322 | Prepare and cook basic pastry dishes in a commercial kitchen | 4 credits | Internal | |||||
Unit standard | (124KB) (104KB) | |||||||
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13325 | Prepare and bake basic cakes, sponges, and scones in a commercial kitchen | 4 credits | Internal | |||||
Unit standard | (123KB) (104KB) | |||||||
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13331 | Prepare and cook pickles, chutneys, and preserves in a commercial kitchen | 4 credits | Internal | |||||
Unit standard | (123KB) (103KB) | |||||||
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13343 | Demonstrate knowledge of nutrition in commercial catering | 5 credits | Internal | |||||
Unit standard | (120KB) (104KB) | |||||||
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14406 | Provide a commissionaire service in a commercial hospitality environment | 2 credits | Internal | |||||
Unit standard | (115KB) (105KB) | |||||||
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14408 | Provide a vehicle valet parking service in a commercial hospitality environment | 3 credits | Internal | |||||
Unit standard | (134KB) (106KB) | |||||||
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14409 | Provide courtesy transport for guests in a commercial hospitality environment | 2 credits | Internal | |||||
Unit standard | (115KB) (105KB) | |||||||
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14416 | Perform debtor control functions and reconcile balances in a commercial hospitality environment | 6 credits | Internal | |||||
Unit standard | (133KB) (104KB) | |||||||
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14420 | Describe alcoholic and non-alcoholic beverages | 3 credits | Internal | |||||
Unit standard | (120KB) (104KB) | |||||||
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14424 | Prepare and serve alcoholic cocktails in a licensed commercial environment | 8 credits | Internal | |||||
Unit standard | (120KB) (104KB) | |||||||
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14426 | Prepare, take orders, and serve bottled wines in a licensed commercial environment | 4 credits | Internal | |||||
Unit standard | (120KB) (103KB) | |||||||
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14432 | Take, amend, and cancel reservations for restaurant service in a hospitality establishment | 3 credits | Internal | |||||
Unit standard | (116KB) (105KB) | |||||||
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14441 | Provide cafe counter service in a hospitality establishment | 5 credits | Internal | |||||
Unit standard | (118KB) (102KB) | |||||||
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14442 | Provide takeaway food service in a commercial hospitality environment | 4 credits | Internal | |||||
Unit standard | (119KB) (103KB) | |||||||
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14447 | Provide room service in a commercial hospitality environment | 6 credits | Internal | |||||
Unit standard | (116KB) (101KB) | |||||||
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14454 | Service guest rooms for a commercial hospitality establishment | 5 credits | Internal | |||||
Unit standard | (86KB) (102KB) | |||||||
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14455 | Service guest room toilet and bathroom areas for a commercial hospitality establishment | 5 credits | Internal | |||||
Unit standard | (86KB) (101KB) | |||||||
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14456 | Service guest kitchen areas for a commercial hospitality establishment | 4 credits | Internal | |||||
Unit standard | (85KB) (101KB) | |||||||
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14457 | Strip beds and make beds for a commercial hospitality establishment | 3 credits | Internal | |||||
Unit standard | (83KB) (102KB) | |||||||
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14458 | Sort, launder, and finish laundry items in a commercial hospitality establishment | 8 credits | Internal | |||||
Unit standard | (88KB) (104KB) | |||||||
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14459 | Maintain accommodation service supplies in a commercial hospitality establishment | 4 credits | Internal | |||||
Unit standard | (112KB) (102KB) | |||||||
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14461 | Service guest laundry areas in a commercial hospitality establishment | 4 credits | Internal | |||||
Unit standard | (83KB) (100KB) | |||||||
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17283 | Demonstrate knowledge of beer and beer service | 6 credits | Internal | |||||
Unit standard | (124KB) (108KB) | |||||||
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17284 | Demonstrate knowledge of coffee origin and production | 3 credits | Internal | |||||
Unit standard | (113KB) (101KB) | |||||||
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17288 | Prepare and present espresso beverages for service | 5 credits | Internal | |||||
Unit standard | (122KB) (105KB) | |||||||
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18211 | Demonstrate knowledge of Australia as a tourist destination | 5 credits | Internal | |||||
Unit standard | (92KB) (89KB) | |||||||
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18212 | Demonstrate knowledge of New Zealand as a tourist destination | 8 credits | Internal | |||||
Unit standard | (97KB) (94KB) | |||||||
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18213 | Demonstrate knowledge of the United Kingdom and Eire as a tourist destination | 8 credits | Internal | |||||
Unit standard | (101KB) (94KB) | |||||||
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18214 | Demonstrate knowledge of the United States and Canada as a tourist destination | 8 credits | Internal | |||||
Unit standard | (102KB) (94KB) | |||||||
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18215 | Demonstrate knowledge of and process domestic air travel | 4 credits | Internal | |||||
Unit standard | (91KB) (86KB) | |||||||
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18220 | Present options and sell travel insurance | 4 credits | Internal | |||||
Unit standard | (94KB) (112KB) | |||||||
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18221 | Complete tourism and travel administration tasks and use office equipment | 3 credits | Internal | |||||
Unit standard | (84KB) (81KB) | |||||||
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18226 | Apply cross-cultural communication for the tourism industry | 3 credits | Internal | |||||
Unit standard | (87KB) (104KB) | |||||||
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18227 | Demonstrate knowledge of support mechanisms for customers with specific needs in a tourism or travel workplace | 2 credits | Internal | |||||
Unit standard | (77KB) (99KB) | |||||||
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18228 | Demonstrate knowledge of specific New Zealand regions as tourist destinations | 8 credits | Internal | |||||
Unit standard | (90KB) (106KB) | |||||||
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18282 | Advise customers of regulatory requirements for international air travel | 4 credits | Internal | |||||
Unit standard | (94KB) (86KB) | |||||||
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18317 | Demonstrate knowledge of visitor interpretation techniques | 3 credits | Internal | |||||
Unit standard | (88KB) (106KB) | |||||||
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18497 | Demonstrate knowledge of culinary products, terms, and food preparation methods | 8 credits | Internal | |||||
Unit standard | (148KB) (116KB) | |||||||
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19425 | Demonstrate knowledge of the industry standards and legal requirements for adventure activities | 2 credits | Internal | |||||
Unit standard | (117KB) (106KB) | |||||||
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21853 | Provide hospitality sales and service opportunities to customers | 5 credits | Internal | |||||
Unit standard | (142KB) (107KB) | |||||||
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22267 | Demonstrate knowledge of matching beer and wine with food | 3 credits | Internal | |||||
Unit standard | (117KB) (101KB) | |||||||
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22337 | Service public areas in a commercial hospitality environment | 6 credits | Internal | |||||
Unit standard | (86KB) (102KB) | |||||||
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22604 | Demonstrate knowledge of the requirements of a doorperson in the hospitality industry | 3 credits | Internal | |||||
Unit standard | (87KB) (104KB) | |||||||
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22885 | Apply knowledge of menu adaptation and resource requirements for preparing food for catering services | 5 credits | Internal | |||||
Unit standard | (117KB) (105KB) | |||||||
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23755 | Identify and self-evaluate the demands of a specific role in a tourism workplace | 3 credits | Internal | |||||
Unit standard | (84KB) (102KB) | |||||||
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23758 | Demonstrate knowledge of communication and customer service theory in a tourism workplace | 4 credits | Internal | |||||
Unit standard | (84KB) (102KB) | |||||||
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23759 | Provide customer service experiences in a tourism workplace | 10 credits | Internal | |||||
Unit standard | (88KB) (103KB) | |||||||
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23760 | Work in a team on a tourism workplace task or project | 3 credits | Internal | |||||
Unit standard | (81KB) (98KB) | |||||||
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23764 | Demonstrate verbal communication skills in a wide range of tourism contexts | 3 credits | Internal | |||||
Unit standard | (80KB) (98KB) | |||||||
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23766 | Demonstrate knowledge of the tourism industry | 5 credits | Internal | |||||
Unit standard | (120KB) (104KB) | |||||||
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23768 | Describe the legal rights and responsibilities of employees and employers in a tourism workplace | 5 credits | Internal | |||||
Unit standard | (85KB) (102KB) | |||||||
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23769 | Demonstrate knowledge of the sales function within a tourism workplace | 3 credits | Internal | |||||
Unit standard | (81KB) (98KB) | |||||||
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24525 | Perform food costing calculations in a commercial hospitality environment | 4 credits | Internal | |||||
Unit standard | (119KB) (104KB) | |||||||
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24733 | Describe and promote a New Zealand tourist destination | 5 credits | Internal | |||||
Unit standard | (90KB) (110KB) | |||||||
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25497 | Monitor and coordinate production requirements for a shift in a quick service restaurant | 25 credits | Internal | |||||
Unit standard | (137KB) (102KB) | |||||||
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25508 | Demonstrate knowledge of world travel geography | 3 credits | Internal | |||||
Unit standard | (87KB) (84KB) | |||||||
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25755 | Demonstrate knowledge of an i-SITE visitor information centre operation | 4 credits | Internal | |||||
Unit standard | (84KB) (103KB) | |||||||
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26308 | Provide restaurant service in a hospitality establishment | 20 credits | Internal | |||||
Unit standard | (121KB) (107KB) | |||||||
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27930 | Clean and service a room in a hotel | 25 credits | Internal | |||||
Unit standard | (87KB) (102KB) | |||||||
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27933 | Provide reception services in a commercial hospitality establishment | 25 credits | Internal | |||||
Unit standard | (135KB) (109KB) | |||||||
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27934 | Provide food service in a quick service restaurant | 10 credits | Internal | |||||
Unit standard | (115KB) (100KB) | |||||||
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27939 | Serve alcoholic and other beverages in a hospitality establishment | 10 credits | Internal | |||||
Unit standard | (122KB) (106KB) | |||||||
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27940 | Provide cafe table service in a hospitality establishment | 5 credits | Internal | |||||
Unit standard | (120KB) (103KB) | |||||||
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27942 | Provide buffet service in a hospitality establishment | 15 credits | Internal | |||||
Unit standard | (123KB) (105KB) | |||||||
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27943 | Provide functions service in a hospitality establishment | 15 credits | Internal | |||||
Unit standard | (124KB) (106KB) | |||||||
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27948 | Package and transport prepared catering items for a catering services operation | 5 credits | Internal | |||||
Unit standard | (80KB) (98KB) | |||||||
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27949 | Provide counter food and beverage service for a catering services operation | 15 credits | Internal | |||||
Unit standard | (93KB) (103KB) | |||||||
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27950 | Cook food items for a catering services operation | 15 credits | Internal | |||||
Unit standard | (110KB) (100KB) | |||||||
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27951 | Provide trayline services for a catering services operation | 5 credits | Internal | |||||
Unit standard | (85KB) (103KB) | |||||||
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27952 | Prepare fruit, vegetables and salads for a trayline service in a catering services operation | 10 credits | Internal | |||||
Unit standard | (110KB) (101KB) | |||||||
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27955 | Demonstrate knowledge of and apply food safety practices in a food-related establishment | 5 credits | Internal | |||||
Unit standard | (116KB) (108KB) | |||||||
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27959 | Prepare for food service in a quick service restaurant | 10 credits | Internal | |||||
Unit standard | (114KB) (100KB) | |||||||
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28106 | Demonstrate knowledge of preparing to compete in a culinary arts and restaurant service competition | 5 credits | Internal | |||||
Unit standard | (80KB) (99KB) | |||||||
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28107 | Prepare, produce and present a product or service for a culinary arts or restaurant service competition | 5 credits | Internal | |||||
Unit standard | (83KB) (101KB) | |||||||
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28292 | Provide services to visitors using information technology systems in a tourism workplace | 4 credits | Internal | |||||
Unit standard | (80KB) (101KB) | |||||||
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29763 | Deliver a consumable craft product tasting experience and give advice on local tourism attractions to visitors | 3 credits | Internal | |||||
Unit standard | (81KB) (99KB) | |||||||
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29928 | Demonstrate knowledge of viticulture in New Zealand | 3 credits | Internal | |||||
Unit standard | (114KB) (98KB) | |||||||
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30441 | Cook and prepare food for service in a quick service restaurant | 10 credits | Internal | |||||
Unit standard | (140KB) (102KB) | |||||||
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30818 | Prepare dishes using basic methods of Asian cookery in a commercial kitchen | 10 credits | Internal | |||||
Unit standard | (121KB) (103KB) | |||||||
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30916 | Prepare and present basic hot and cold canap?s in a commercial kitchen | 4 credits | Internal | |||||
Unit standard | (120KB) (101KB) | |||||||
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31138 | Demonstrate knowledge of, and contribute to, positive customer experiences in an entertainment or event operations role | 10 credits | Internal | |||||
Unit standard | (120KB) (113KB) | |||||||
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31139 | Apply professional practice in an entertainment or event operations role | 25 credits | Internal | |||||
Unit standard | (137KB) (116KB) | |||||||
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31140 | Demonstrate knowledge of the entertainment and event industry | 5 credits | Internal | |||||
Unit standard | (119KB) (110KB) | |||||||
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33212 | Describe and analyse the economic, socio-cultural, and environmental impacts of tourism | 5 credits | Internal | |||||
Unit standard | (87KB) (103KB) | |||||||
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5563 (expired) | Conduct arrival and departure transfers for visitors | 4 credits | Internal | |||||
No files available | ||||||||
5565 (expired) | Assist visitors to meet New Zealand driving requirements | 3 credits | Internal | |||||
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9871 (expired) | Demonstrate knowledge of the rules, procedures, and organisational structure of a casino | 5 credits | Internal | |||||
No files available | ||||||||
9873 (expired) | Operate the game of pai gow | 8 credits | Internal | |||||
No files available | ||||||||
9875 (expired) | Use chips in casino table games | 6 credits | Internal | |||||
No files available | ||||||||
9876 (expired) | Operate the game of blackjack | 8 credits | Internal | |||||
No files available | ||||||||
9878 (expired) | Operate the game of roulette | 8 credits | Internal | |||||
No files available | ||||||||
9882 (expired) | Operate the game of baccarat | 8 credits | Internal | |||||
No files available | ||||||||
9884 (expired) | Operate the game of Caribbean stud poker | 4 credits | Internal | |||||
No files available | ||||||||
9886 (expired) | Operate the game of tai sai | 4 credits | Internal | |||||
No files available | ||||||||
9888 (expired) | Operate the game of money wheel | 4 credits | Internal | |||||
No files available | ||||||||
9894 (expired) | Handle and process coin, cash, and chips in a casino | 3 credits | Internal | |||||
No files available | ||||||||
9896 (expired) | Handle hard cash count in a casino | 8 credits | Internal | |||||
No files available | ||||||||
9897 (expired) | Handle soft cash count in a casino | 8 credits | Internal | |||||
No files available | ||||||||
9900 (expired) | Demonstrate knowledge of rules and terms related to table games in a casino | 3 credits | Internal | |||||
No files available | ||||||||
9906 (expired) | Provide service to customers in a casino | 8 credits | Internal | |||||
No files available | ||||||||
9909 (expired) | Operate the game of craps | 12 credits | Internal | |||||
No files available | ||||||||
9912 (expired) | Demonstrate knowledge of industry procedures in relation to host responsibility in a casino | 2 credits | Internal | |||||
No files available | ||||||||
12774 (expired) | Demonstrate knowledge of legislative and regulatory requirements for casino security | 2 credits | Internal | |||||
No files available | ||||||||
12775 (expired) | Demonstrate knowledge of procedures for dealing with emergencies in a casino | 4 credits | Internal | |||||
No files available | ||||||||
12776 (expired) | Carry out security escort in a casino | 2 credits | Internal | |||||
No files available | ||||||||
12777 (expired) | Demonstrate knowledge of casino internal controls and accounting procedures for security purposes | 5 credits | Internal | |||||
No files available | ||||||||
12778 (expired) | Carry out security patrols in a casino | 4 credits | Internal | |||||
No files available | ||||||||
12780 (expired) | Maintain security and safety in a casino | 10 credits | Internal | |||||
No files available | ||||||||
12786 (expired) | Carry out lost and found property security tasks in a casino | 3 credits | Internal | |||||
No files available | ||||||||
14687 (expired) | Handle, transfer and process gaming chips in a casino cashiering area | 4 credits | Internal | |||||
No files available | ||||||||
14688 (expired) | Carry out non-cash dealings in a casino cashiering area | 6 credits | Internal | |||||
No files available | ||||||||
14689 (expired) | Deal with coin and cash in a casino cashiering area | 6 credits | Internal | |||||
No files available | ||||||||
14690 (expired) | Handle foreign currency in a casino cashiering area | 6 credits | Internal | |||||
No files available | ||||||||
14691 (expired) | Follow emergency procedures for a casino cashiering area | 4 credits | Internal | |||||
No files available | ||||||||
14692 (expired) | Operate a deposit and cheque handling facility in a casino cashiering area | 8 credits | Internal | |||||
No files available | ||||||||
18475 (expired) | Perform host responsibilities in a casino | 5 credits | Internal | |||||
No files available | ||||||||
18476 (expired) | Demonstrate knowledge of rules and maintain gaming machines in a casino | 10 credits | Internal | |||||
No files available | ||||||||
18477 (expired) | Maintain security and safety of gaming machines and the gaming area in a casino | 4 credits | Internal | |||||
No files available | ||||||||
18478 (expired) | Interpret and apply procedures related to the use of casino gaming machines | 8 credits | Internal | |||||
No files available | ||||||||
23756 (expired) | Design, implement, and evaluate a personal development plan for a role in a tourism workplace | 4 credits | Internal | |||||
No files available | ||||||||
23763 (expired) | Describe and process retail payments in a tourism workplace | 2 credits | Internal | |||||
No files available | ||||||||
24725 (expired) | Describe and analyse the economic impact of tourism | 4 credits | Internal | |||||
No files available | ||||||||
25352 (expired) | Demonstrate and apply knowledge of environmental responsibility in a tourism workplace | 4 credits | Internal | |||||
No files available | ||||||||
17748 (expiring) | Prepare horses and clients for a short horse trek | 10 credits | Internal | |||||
Unit standard | (112KB) (102KB) | |||||||
View NQF Download file(s) as zip |
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