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Changes to external assessment resources available on NZQA?s website and school portal
Assessment evolves over time, and NZQA is committed to maintaining the accuracy of the materials it publishes to align with current practice. As part of this commitment, only the last 3 years of external assessment resources will be made available on NZQA's website.
This decision was made in response to an external review of NZQA's provision of annotated exemplars of student work, which recommended that external assessment exemplars be kept online for no more than 3 years. This recommendation has been expanded to include all external assessment resources, including past examination papers, assessment schedules, and assessment reports.
Read the review report [PDF, 437 KB]
New date for removal of resources
We had advised that the older external assessment resources would be removed by the end of September 2023, but as a result of feedback received, these will remain on our website until 1 December 2023 to give users the opportunity to download what they need before they are removed. 2017-2019 resources that had already been removed will shortly be made available again on the website until this date.
Exemplars
Exemplars for past examination papers are not currently published on an annual basis. As a result, from December 2023, we will keep the most recent 3 sets of exemplars published, which may be more than 3 years old. Each set will include the assessment schedule and examination paper for the exemplar.
Going forward, we will be updating our external assessment exemplars to more recent content.
Your search found 137 Unit Standards
Matched the following keywords:
Accommodation Services
Adventure Tourism
Casino Cashiering
Casino Gaming
Casino Security
Casino Surveillance
Catering Services
Cookery
Entertainment and Event Technology and Operations
Food and Beverage Service
Food Safety
Guest Services
Horse Trek Guiding
Hospitality - Gambling
Hospitality - Generic
Hospitality - Specific Skills
Hospitality Operations
Travel
Visitor Information
Visitor Interpretation
Visitor Services
168 | Demonstrate knowledge of food contamination hazards, and control methods used in a food establishment | 4 credits | Internal | |
Unit standard | (87KB) (105KB) | |||
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3727 | Demonstrate knowledge of Pacific Island countries as visitor destinations | 5 credits | Internal | |
Unit standard | (94KB) (89KB) | |||
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3750 | Sell, process, and advise on foreign exchange for travel | 2 credits | Internal | |
Unit standard | (86KB) (82KB) | |||
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4645 | Demonstrate knowledge of maintaining a responsible drinking environment as a server in licensed premises | 2 credits | Internal | |
Unit standard | (89KB) (108KB) | |||
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5563 (expiring) | Conduct arrival and departure transfers for visitors | 4 credits | Internal | |
Unit standard | (126KB) (104KB) | |||
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5565 (expiring) | Assist visitors to meet New Zealand driving requirements | 3 credits | Internal | |
Unit standard | (125KB) (105KB) | |||
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9246 | Process information needed by visitors | 3 credits | Internal | |
Unit standard | (91KB) (109KB) | |||
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9871 | Demonstrate knowledge of the rules, procedures, and organisational structure of a casino | 5 credits | Internal | |
Unit standard | (82KB) (101KB) | |||
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9873 | Operate the game of pai gow | 8 credits | Internal | |
Unit standard | (91KB) (106KB) | |||
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9875 | Use chips in casino table games | 6 credits | Internal | |
Unit standard | (81KB) (100KB) | |||
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9876 | Operate the game of blackjack | 8 credits | Internal | |
Unit standard | (90KB) (105KB) | |||
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9878 | Operate the game of roulette | 8 credits | Internal | |
Unit standard | (88KB) (103KB) | |||
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9882 | Operate the game of baccarat | 8 credits | Internal | |
Unit standard | (90KB) (105KB) | |||
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9884 | Operate the game of Caribbean stud poker | 4 credits | Internal | |
Unit standard | (90KB) (105KB) | |||
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9886 | Operate the game of tai sai | 4 credits | Internal | |
Unit standard | (89KB) (105KB) | |||
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9888 | Operate the game of money wheel | 4 credits | Internal | |
Unit standard | (88KB) (104KB) | |||
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9894 | Handle and process coin, cash, and chips in a casino | 3 credits | Internal | |
Unit standard | (89KB) (105KB) | |||
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9896 | Handle hard cash count in a casino | 8 credits | Internal | |
Unit standard | (32KB) (100KB) | |||
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9897 | Handle soft cash count in a casino | 8 credits | Internal | |
Unit standard | (32KB) (100KB) | |||
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9900 | Demonstrate knowledge of rules and terms related to table games in a casino | 3 credits | Internal | |
Unit standard | (80KB) (100KB) | |||
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9906 | Provide service to customers in a casino | 8 credits | Internal | |
Unit standard | (85KB) (102KB) | |||
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9909 | Operate the game of craps | 12 credits | Internal | |
Unit standard | (89KB) (105KB) | |||
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9912 | Demonstrate knowledge of industry procedures in relation to host responsibility in a casino | 2 credits | Internal | |
Unit standard | (79KB) (99KB) | |||
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12774 | Demonstrate knowledge of legislative and regulatory requirements for casino security | 2 credits | Internal | |
Unit standard | (86KB) (103KB) | |||
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12775 | Demonstrate knowledge of procedures for dealing with emergencies in a casino | 4 credits | Internal | |
Unit standard | (88KB) (104KB) | |||
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12776 | Carry out security escort in a casino | 2 credits | Internal | |
Unit standard | (82KB) (100KB) | |||
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12777 | Demonstrate knowledge of casino internal controls and accounting procedures for security purposes | 5 credits | Internal | |
Unit standard | (80KB) (99KB) | |||
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12778 | Carry out security patrols in a casino | 4 credits | Internal | |
Unit standard | (89KB) (104KB) | |||
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12780 | Maintain security and safety in a casino | 10 credits | Internal | |
Unit standard | (99KB) (110KB) | |||
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12786 | Carry out lost and found property security tasks in a casino | 3 credits | Internal | |
Unit standard | (82KB) (100KB) | |||
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13282 | Prepare, assemble, and present complex sandwiches for service in a commercial kitchen | 2 credits | Internal | |
Unit standard | (123KB) (104KB) | |||
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13288 | Prepare and cook basic meat dishes in a commercial kitchen | 8 credits | Internal | |
Unit standard | (87KB) (87KB) | |||
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13293 | Prepare and cook basic vegetable dishes in a commercial kitchen | 6 credits | Internal | |
Unit standard | (139KB) (106KB) | |||
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13300 | Prepare and cook basic stocks, sauces, and soups in a commercial kitchen | 5 credits | Internal | |
Unit standard | (123KB) (104KB) | |||
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13304 | Prepare and cook basic fish dishes in a commercial kitchen | 4 credits | Internal | |
Unit standard | (123KB) (103KB) | |||
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13310 | Prepare and produce basic hot and cold dessert items in a commercial kitchen | 5 credits | Internal | |
Unit standard | (124KB) (104KB) | |||
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13314 | Prepare and cook egg dishes in a commercial kitchen | 4 credits | Internal | |
Unit standard | (122KB) (104KB) | |||
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13315 | Prepare cook, and present rice and farinaceous dishes in a commercial kitchen | 6 credits | Internal | |
Unit standard | (123KB) (103KB) | |||
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13316 | Prepare and cook basic pasta dishes in a commercial kitchen | 3 credits | Internal | |
Unit standard | (123KB) (103KB) | |||
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13322 | Prepare and cook basic pastry dishes in a commercial kitchen | 4 credits | Internal | |
Unit standard | (124KB) (104KB) | |||
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13325 | Prepare and bake basic cakes, sponges, and scones in a commercial kitchen | 4 credits | Internal | |
Unit standard | (123KB) (104KB) | |||
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13331 | Prepare and cook pickles, chutneys, and preserves in a commercial kitchen | 4 credits | Internal | |
Unit standard | (123KB) (103KB) | |||
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13343 | Demonstrate knowledge of nutrition in commercial catering | 5 credits | Internal | |
Unit standard | (120KB) (104KB) | |||
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14406 | Provide a commissionaire service in a commercial hospitality environment | 2 credits | Internal | |
Unit standard | (115KB) (105KB) | |||
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14408 | Provide a vehicle valet parking service in a commercial hospitality environment | 3 credits | Internal | |
Unit standard | (134KB) (106KB) | |||
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14409 | Provide courtesy transport for guests in a commercial hospitality environment | 2 credits | Internal | |
Unit standard | (115KB) (105KB) | |||
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14416 | Perform debtor control functions and reconcile balances in a commercial hospitality environment | 6 credits | Internal | |
Unit standard | (133KB) (104KB) | |||
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14420 | Describe alcoholic and non-alcoholic beverages | 3 credits | Internal | |
Unit standard | (120KB) (104KB) | |||
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14424 | Prepare and serve alcoholic cocktails in a licensed commercial environment | 8 credits | Internal | |
Unit standard | (120KB) (104KB) | |||
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14426 | Prepare, take orders, and serve bottled wines in a licensed commercial environment | 4 credits | Internal | |
Unit standard | (120KB) (103KB) | |||
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14432 | Take, amend, and cancel reservations for restaurant service in a hospitality establishment | 3 credits | Internal | |
Unit standard | (116KB) (105KB) | |||
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14441 | Provide cafe counter service in a hospitality establishment | 5 credits | Internal | |
Unit standard | (118KB) (102KB) | |||
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14442 | Provide takeaway food service in a commercial hospitality environment | 4 credits | Internal | |
Unit standard | (119KB) (103KB) | |||
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14447 | Provide room service in a commercial hospitality environment | 6 credits | Internal | |
Unit standard | (116KB) (101KB) | |||
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14454 | Service guest rooms for a commercial hospitality establishment | 5 credits | Internal | |
Unit standard | (86KB) (102KB) | |||
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14455 | Service guest room toilet and bathroom areas for a commercial hospitality establishment | 5 credits | Internal | |
Unit standard | (86KB) (101KB) | |||
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14456 | Service guest kitchen areas for a commercial hospitality establishment | 4 credits | Internal | |
Unit standard | (85KB) (101KB) | |||
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14457 | Strip beds and make beds for a commercial hospitality establishment | 3 credits | Internal | |
Unit standard | (83KB) (102KB) | |||
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14458 | Sort, launder, and finish laundry items in a commercial hospitality establishment | 8 credits | Internal | |
Unit standard | (88KB) (104KB) | |||
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14459 | Maintain accommodation service supplies in a commercial hospitality establishment | 4 credits | Internal | |
Unit standard | (112KB) (102KB) | |||
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14461 | Service guest laundry areas in a commercial hospitality establishment | 4 credits | Internal | |
Unit standard | (83KB) (100KB) | |||
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14687 | Handle, transfer and process gaming chips in a casino cashiering area | 4 credits | Internal | |
Unit standard | (80KB) (100KB) | |||
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14688 | Carry out non-cash dealings in a casino cashiering area | 6 credits | Internal | |
Unit standard | (80KB) (99KB) | |||
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14689 | Deal with coin and cash in a casino cashiering area | 6 credits | Internal | |
Unit standard | (83KB) (100KB) | |||
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14690 | Handle foreign currency in a casino cashiering area | 6 credits | Internal | |
Unit standard | (31KB) (99KB) | |||
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14691 | Follow emergency procedures for a casino cashiering area | 4 credits | Internal | |
Unit standard | (33KB) (100KB) | |||
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14692 | Operate a deposit and cheque handling facility in a casino cashiering area | 8 credits | Internal | |
Unit standard | (83KB) (101KB) | |||
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17283 | Demonstrate knowledge of beer and beer service | 6 credits | Internal | |
Unit standard | (124KB) (108KB) | |||
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17284 | Demonstrate knowledge of coffee origin and production | 3 credits | Internal | |
Unit standard | (113KB) (101KB) | |||
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17288 | Prepare and present espresso beverages for service | 5 credits | Internal | |
Unit standard | (122KB) (105KB) | |||
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17748 (expiring) | Prepare horses and clients for a short horse trek | 10 credits | Internal | |
Unit standard | (112KB) (102KB) | |||
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18211 | Demonstrate knowledge of Australia as a tourist destination | 5 credits | Internal | |
Unit standard | (92KB) (89KB) | |||
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18212 | Demonstrate knowledge of New Zealand as a tourist destination | 8 credits | Internal | |
Unit standard | (97KB) (94KB) | |||
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18213 | Demonstrate knowledge of the United Kingdom and Eire as a tourist destination | 8 credits | Internal | |
Unit standard | (101KB) (94KB) | |||
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18214 | Demonstrate knowledge of the United States and Canada as a tourist destination | 8 credits | Internal | |
Unit standard | (102KB) (94KB) | |||
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18215 | Demonstrate knowledge of and process domestic air travel | 4 credits | Internal | |
Unit standard | (91KB) (86KB) | |||
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18220 | Advise on and sell travel insurance | 4 credits | Internal | |
Unit standard | (86KB) (83KB) | |||
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18221 | Complete tourism and travel administration tasks and use office equipment | 3 credits | Internal | |
Unit standard | (84KB) (81KB) | |||
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18226 | Apply cross-cultural communication for the tourism industry | 3 credits | Internal | |
Unit standard | (87KB) (104KB) | |||
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18227 | Demonstrate knowledge of support mechanisms for customers with specific needs in a tourism or travel workplace | 2 credits | Internal | |
Unit standard | (77KB) (99KB) | |||
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18228 | Demonstrate knowledge of specific New Zealand regions as tourist destinations | 8 credits | Internal | |
Unit standard | (90KB) (106KB) | |||
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18282 | Advise customers of regulatory requirements for international air travel | 4 credits | Internal | |
Unit standard | (94KB) (86KB) | |||
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18317 | Demonstrate knowledge of visitor interpretation techniques | 3 credits | Internal | |
Unit standard | (88KB) (106KB) | |||
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18475 | Perform host responsibilities in a casino | 5 credits | Internal | |
Unit standard | (86KB) (102KB) | |||
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18476 | Demonstrate knowledge of rules and maintain gaming machines in a casino | 10 credits | Internal | |
Unit standard | (88KB) (103KB) | |||
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18477 | Maintain security and safety of gaming machines and the gaming area in a casino | 4 credits | Internal | |
Unit standard | (82KB) (100KB) | |||
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18478 | Interpret and apply procedures related to the use of casino gaming machines | 8 credits | Internal | |
Unit standard | (83KB) (100KB) | |||
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18497 | Demonstrate knowledge of culinary products, terms, and food preparation methods | 8 credits | Internal | |
Unit standard | (148KB) (116KB) | |||
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19425 | Demonstrate knowledge of the industry standards and legal requirements for adventure activities | 2 credits | Internal | |
Unit standard | (117KB) (106KB) | |||
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21853 | Provide hospitality sales and service opportunities to customers | 5 credits | Internal | |
Unit standard | (142KB) (107KB) | |||
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22267 | Demonstrate knowledge of matching beer and wine with food | 3 credits | Internal | |
Unit standard | (117KB) (101KB) | |||
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22337 | Service public areas in a commercial hospitality environment | 6 credits | Internal | |
Unit standard | (86KB) (102KB) | |||
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22604 | Demonstrate knowledge of the requirements of a doorperson in the hospitality industry | 3 credits | Internal | |
Unit standard | (87KB) (104KB) | |||
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22885 | Apply knowledge of menu adaptation and resource requirements for preparing food for catering services | 5 credits | Internal | |
Unit standard | (117KB) (105KB) | |||
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23755 | Identify and self-evaluate the demands of a specific role in a tourism workplace | 3 credits | Internal | |
Unit standard | (84KB) (102KB) | |||
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23756 (expiring) | Design, implement, and evaluate a personal development plan for a role in a tourism workplace | 4 credits | Internal | |
Unit standard | (97KB) (100KB) | |||
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23758 | Demonstrate knowledge of communication and customer service theory in a tourism workplace | 4 credits | Internal | |
Unit standard | (84KB) (102KB) | |||
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23759 | Provide customer service experiences in a tourism workplace | 10 credits | Internal | |
Unit standard | (88KB) (103KB) | |||
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23760 | Work in a team on a tourism workplace task or project | 3 credits | Internal | |
Unit standard | (81KB) (98KB) | |||
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23763 (expiring) | Describe and process retail payments in a tourism workplace | 2 credits | Internal | |
Unit standard | (97KB) (98KB) | |||
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23764 | Demonstrate verbal communication skills in a wide range of tourism contexts | 3 credits | Internal | |
Unit standard | (80KB) (98KB) | |||
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23766 | Demonstrate knowledge of the tourism industry | 5 credits | Internal | |
Unit standard | (120KB) (104KB) | |||
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23768 | Describe the legal rights and responsibilities of employees and employers in a tourism workplace | 5 credits | Internal | |
Unit standard | (85KB) (102KB) | |||
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23769 | Demonstrate knowledge of the sales function within a tourism workplace | 3 credits | Internal | |
Unit standard | (81KB) (98KB) | |||
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24525 | Perform food costing calculations in a commercial hospitality environment | 4 credits | Internal | |
Unit standard | (119KB) (104KB) | |||
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24725 (expiring) | Describe and analyse the economic impact of tourism | 4 credits | Internal | |
Unit standard | (46KB) (98KB) | |||
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24733 | Describe and promote a New Zealand tourist destination | 5 credits | Internal | |
Unit standard | (83KB) (101KB) | |||
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25352 (expiring) | Demonstrate and apply knowledge of environmental responsibility in a tourism workplace | 4 credits | Internal | |
Unit standard | (113KB) (102KB) | |||
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25497 | Monitor and coordinate production requirements for a shift in a quick service restaurant | 25 credits | Internal | |
Unit standard | (137KB) (102KB) | |||
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25508 | Demonstrate knowledge of world travel geography | 3 credits | Internal | |
Unit standard | (87KB) (84KB) | |||
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25755 | Demonstrate knowledge of an i-SITE visitor information centre operation | 4 credits | Internal | |
Unit standard | (84KB) (103KB) | |||
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26308 | Provide restaurant service in a hospitality establishment | 20 credits | Internal | |
Unit standard | (121KB) (107KB) | |||
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27930 | Clean and service a room in a hotel | 25 credits | Internal | |
Unit standard | (87KB) (102KB) | |||
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27933 | Provide reception services in a commercial hospitality establishment | 25 credits | Internal | |
Unit standard | (135KB) (109KB) | |||
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27934 | Provide food service in a quick service restaurant | 10 credits | Internal | |
Unit standard | (115KB) (100KB) | |||
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27939 | Serve alcoholic and other beverages in a hospitality establishment | 10 credits | Internal | |
Unit standard | (122KB) (106KB) | |||
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27940 | Provide cafe table service in a hospitality establishment | 5 credits | Internal | |
Unit standard | (120KB) (103KB) | |||
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27942 | Provide buffet service in a hospitality establishment | 15 credits | Internal | |
Unit standard | (123KB) (105KB) | |||
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27943 | Provide functions service in a hospitality establishment | 15 credits | Internal | |
Unit standard | (124KB) (106KB) | |||
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27948 | Package and transport prepared catering items for a catering services operation | 5 credits | Internal | |
Unit standard | (80KB) (98KB) | |||
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27949 | Provide counter food and beverage service for a catering services operation | 15 credits | Internal | |
Unit standard | (93KB) (103KB) | |||
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27950 | Cook food items for a catering services operation | 15 credits | Internal | |
Unit standard | (110KB) (100KB) | |||
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27951 | Provide trayline services for a catering services operation | 5 credits | Internal | |
Unit standard | (85KB) (103KB) | |||
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27952 | Prepare fruit, vegetables and salads for a trayline service in a catering services operation | 10 credits | Internal | |
Unit standard | (110KB) (101KB) | |||
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27955 | Demonstrate knowledge of and apply food safety practices in a food-related establishment | 5 credits | Internal | |
Unit standard | (115KB) (105KB) | |||
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27959 | Prepare for food service in a quick service restaurant | 10 credits | Internal | |
Unit standard | (114KB) (100KB) | |||
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28106 | Demonstrate knowledge of preparing to compete in a culinary arts and restaurant service competition | 5 credits | Internal | |
Unit standard | (80KB) (99KB) | |||
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28107 | Prepare, produce and present a product or service for a culinary arts or restaurant service competition | 5 credits | Internal | |
Unit standard | (83KB) (101KB) | |||
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28292 | Provide services to visitors using information technology systems in a tourism workplace | 4 credits | Internal | |
Unit standard | (80KB) (101KB) | |||
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29763 | Deliver a consumable craft product tasting experience and give advice on local tourism attractions to visitors | 3 credits | Internal | |
Unit standard | (81KB) (99KB) | |||
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29928 | Demonstrate knowledge of viticulture in New Zealand | 3 credits | Internal | |
Unit standard | (114KB) (98KB) | |||
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30441 | Cook and prepare food for service in a quick service restaurant | 10 credits | Internal | |
Unit standard | (140KB) (102KB) | |||
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30818 | Prepare dishes using basic methods of Asian cookery in a commercial kitchen | 10 credits | Internal | |
Unit standard | (121KB) (103KB) | |||
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30916 | Prepare and present basic hot and cold canap?s in a commercial kitchen | 4 credits | Internal | |
Unit standard | (120KB) (101KB) | |||
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31138 | Demonstrate knowledge of, and contribute to, positive customer experiences in an entertainment or event operations role | 10 credits | Internal | |
Unit standard | (120KB) (113KB) | |||
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31139 | Apply professional practice in an entertainment or event operations role | 25 credits | Internal | |
Unit standard | (137KB) (116KB) | |||
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31140 | Demonstrate knowledge of the entertainment and event industry | 5 credits | Internal | |
Unit standard | (119KB) (110KB) | |||
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